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Pella Windows and Doors of Baton Rouge
- Windows Installation
- Old Jefferson, LA
About this business
For 50 years, Pella Windows & Doors has provided the highest quality windows and doors for the Baton Rouge area. We specialize in energy-efficient vinyl windows and fiberglass doors, as well as wood sliding and patio doors. Not only do we install windows in Baton Rouge, we also service the New Orleans and Slidell, LA metro-area. Visit our local Pella showroom to view the current windows and doors available for homes and businesses in Louisiana orcontact us for a free in-home consultation at your own convenience.
Location details
15470 Airline Hwy, Old Jefferson, LA, 70817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so excited when Pella came to my house and sold me the exact door I had been wanting. Excitement has turned to frustration. We ordered the door in May. It is now late September and we still don't have the door. Our installation date has been moved out again. This time to mid October. (original date was in August) I got the bad news in an email, not even the courtesy of a phone call. Their excuse is always Covid-19. They could have built the door themselves since May! There has been no offer of a discount on the balance... read more
Business response:
Hi Frank, we're sorry to hear you're experiencing this. We'd be happy to look into this further & see if we can help. Could you please send your contact info & home address to socialmedia@pella.com. Thank you. -AH
RecommendedI’ve had great service this time around as I have worked toward getting a new window sash. There has been quite a turn around in professionalism with this location and and Latisha is a wonderful communicator.
Been trying to contact Pella for a replacement window due to ordering the wrong window. The only person I was able to reach was in service and they told me I would have to wait 4-6 weeks possibly longer for 1 window. I wish that I would have done more research on this company before buying my windows at Lowe’s. Buyers beware!!!!
Service is AWFUL. I have been trying to get service and cannot get ANYONE from Pella in Baton Rouge to contact me for the last four months. Think before you buy. The product may be nice until it fails and there is NO SUPPORT.
I have been trying since October, 2018 to get my windows that were installed by K.C. South in Baton Rouge LA. repaired. Well it is now March and I still can't get anyone out here. I will never use them again or recommend. We paid more for the windows than other companies quoted, because Pella was so well known. NEVER again!
this company has become worse and worse since separating from the north, every day employees leave work because of late payments and the way they are treated without counting clients who are angry at the delays and mistakes made with their orders, the new president is rude and does not know treat employees not to pay up-to-date
The service is awful. I waited 3 months for them to come and fix my door and window. They had the wrong door and the wrong balusters for the window after waiting all that time. The door is rotting out after 4 years, it is not hung properly and doesn't shut without locking it. I have called and written and sent pictures. Very disappointed in the doors, service and snippy customer service.
Aaron was great. Product is good. Customer service is awful. I'm missing window pulls. Have emailed and called dozens of times. Cannot get anyone to respond.
Beautiful wood products and reasonable cost
Frequently asked questions about Pella Windows and Doors of Baton Rouge
How is Pella Windows and Doors of Baton Rouge rated?
Pella Windows and Doors of Baton Rouge has a 4.4 star rating with 153 reviews.
When is Pella Windows and Doors of Baton Rouge open?
Pella Windows and Doors of Baton Rouge is open now. It will close at 5:00 p.m.
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