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Pediatrics: Palo Alto Center: Palo Alto Medical Foundation
- Medical Centers
- Palo Alto, CA
About this business
Location details
795 El Camino Real, Palo Alto, CA, 94301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Very good always - lab onsite, reception, nursing, doctors all great for 2 decades.
Both internal medicine and family medicine departments have declined significantly in the last two years. My understanding is that they have been understaffed for a long time, but when it begins to severely affect patients, it’s time to look for a new place! I know many people that have left or going to leave and I will be joining them soon. Such a shame.
Worst customer service, got transferred three times. All for at the end a receptionist to not even use complete sentences. I asked for an appt as a new patient. I was askedDOB.. usually people say..." Hi my name is XYZ can I start with your DOB?"...No information afterwards towards call back in XYZ or try this other clinic, where is the compassion, empathy in the health field?
I would give them zero stars for a billing related issue. I went in for a PCP visit to get a flu shot and for an annual physical, Dr. Serena Liu saw me and determined she wanted me to come back another day as it was already close to 5 pm and ended up charging me hundreds of dollars for a visit which was supposed to be an annual physical related visit! She did not communicate the billing implications.
Frequently asked questions about Pediatrics: Palo Alto Center: Palo Alto Medical Foundation
How is Pediatrics: Palo Alto Center: Palo Alto Medical Foundation rated?
Pediatrics: Palo Alto Center: Palo Alto Medical Foundation has a 3.4 star rating with 9 reviews.
When is Pediatrics: Palo Alto Center: Palo Alto Medical Foundation open?
Pediatrics: Palo Alto Center: Palo Alto Medical Foundation is open now. It will close at 9:00 p.m.
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