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Pediatric Associates of Madison

3.5

About this business

Dentistry for the Whole Family 

Location details

21 Hughes Rd, Ste 2, Madison, AL, 35758, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.5132 reviews
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Jo Ann H.'s profile image
13 years ago

Great Doctors; Occasional Bad Service from Front Office My children have been going to P.A.M. for 7 years. I must say the doctors here are great. All are professional and caring. And the nursing staff is also very good. With that said I have to concur about some of the other staff and their attitudes. Although I have never been turned away for an appointment I have found that some of the office staff can be a bit rude in dealing with parents. I had at one point considered finding another pediatrician for my two children but ... read more

michelle P.'s profile image
michelle P. 
13 years ago

Love them! Docs are GREAT! Office is GREAT! To the previous reviewer: If you expect good service, you have to be a good patient. And that means showing up on time. It's not THEIR fault that you were late -- 

Chelle E.'s profile image
13 years ago

Can't complain. I have to say that I love taking my kids here. We were with Huntsville Pediatrics over in the medical mall and it was awful. Since moving my children here we've never had an ounce of problems. Our wait isn't too long, the Dr's listen to me when I have a concern and look into it. I am treated with respect, they don't humor me by listening then do nothing which has been my experience in the past with other Peds. I love Pediatrics Associates and so do my kids. 

kirsten g.'s profile image
kirsten g. 
13 years ago

Happy to be Healthy We have only been in Alabama for a year now. When we moved, finding a pediatrician in Madison was no easy task. This office was only 1 of 2 that was taking new patients. I have no horror stories to tell. The office staff has been courteous, the office is clean, the wait time is minimal & making an appointment has never been an issue. We have had 2 kinda odd things come up with our 2 young boys and both times Dr.Bryant was able to get us a diagnosis and treatment after the correct testing. I feel priviledg... read more

Christine B.'s profile image
Christine B. 
13 years ago

Extreme Disappointment! We had a similar experience to the other reviewer who had been dismissed from the practice because of vaccine refusal (in my case, we missed the appointment by accident and they didn't give me a chance to make it up). 

F V.'s profile image
13 years ago

Customer Service I agree the doctors are not the problem with this practice. The office staff does need some additional training in customer service. They have been discourteous by phone, and in person. In regards to the wait time for appointments, we have always had to wait at least thirty minutes until we are called back. We have always shown up prior to our appointment time, and no less than 15 minutes prior. I do not understand why others would come in after us, and would be called back before us. It was not due to the f... read more

Anonymous Y.'s profile image
Anonymous Y. 
13 years ago

Awesome!!! We LOVE this practice and absolutely adore Dr. Zebell and nurse Becky! They are courteous and patient and answer all of our questions. My son is never fearful and always loves the attention they give him. They have called in prescriptions over the phone for us and always get us in on the day we call if my son is sick. You do have to make a well-check up appointment in advance, but this is the same most everywhere else you go. We wouldn't go anywhere else! 

Rachael N.'s profile image
Rachael N. 
13 years ago

Friendly & Helpful We moved to the area and used Ped. Associates for the children's immunizations cards. When one of the kids was sick 2 months later, they had retrieved all of our old records. The nurses and doctors made the children comfortable and they helped with referrals to allergy specialists and eye doctors. They made our transition to a new state EASY!!! 

Michelle O.'s profile image
Michelle O. 
13 years ago

Pediatric Associates Of Madison is Awful for anyone with a schedule Awful! Office is run in a fashion that makes it obvious that profit is the utmost concern. Office double booked my children (instead of the two appointments that I specified) and then told me to reschedule when I was 10 minutes late for the first of two appointments. Attempts to resolve the issue resulted in the office telling me that it is standard. The office staff continually told me that more time was needed to get two children ready for an appointment. ... read more

Frequently asked questions about Pediatric Associates of Madison

How is Pediatric Associates of Madison rated?

Pediatric Associates of Madison has a 3.5 star rating with 132 reviews. 

When is Pediatric Associates of Madison open?

Pediatric Associates of Madison is open now. It will close at 4:30 p.m.  

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