Pediatric Associates

Chris M 

on BBB

3 months ago

This is a terrible business with terrible customer support and management. My daughters needed their immunization documents. They just got their 1 year shots this month. The immunization form they submitted with the state says it expires in a month. The daycare is rejecting this document. They say the expiration date is too soon. Pediatrics associates refuses to correct their mistake. Folks, its nice to have a large system with many doctors and that was what i wanted but i realized too soon that the lack of attention and inc... read more

Michelle L 

on BBB

4 months ago

The Office Manager is a lying racist. She uses the Town of Miami Lakes MPDP as her security. She rudely speaks to the parents with issues with Attitude snapping fingers, and yelling in the middle of the hallway. All while both Doctors and Staff watched the behavior. In return, the police were called for the removal of me and my children and refused service after A Docotor apologized for her behavior and told me they would see my children for their annual. The office is fully disorganized. I hope an investigation is done and ... read more

Danielle B 

on BBB

5 months ago

Doctors are excellent but manager is rude. Front desk fail to their job after the doctor put in the lab work for my baby X ray Monday evening. I was told my baby was not put on the schedule wasted my time to take her for the given appointment for 11:15 on Tuesday July 2 , 2024 given by the doctor. The receptionist went and spoke with the manager as they were walking back to her computer , I was annoyed and frustrated , the manager had the nerve to ask me if I was looking at the receptionist or was I looking at her the manage... read more

Connie W 

on BBB

6 months ago

This is the worst pediatrician office I ever encounter. They took forever to signed a document. **************** said they will call me back and they never did. Even when is an urgent matter they don't care to follow up. They don't even have consideration or any adaptation to treat a special needs family. I don't understand how they are still in business ?? 

Carlos E 

on BBB

8 months ago

I have never been to a pediatric dr ****** so disorganized, so rude, and with so many data inputs. Makes me wonder if your selling information or what purpose it's for. Additionally my eldest daughter felt so uncomfortable and violated that were never going back. One would expect that there's policies for girls and boys to be seen by an appropriate same *** dr/pa . Well not this case. And I am disgusted and borderline thinking about proper action. Additionally the time of appointment is irrelevant. There's always a 1-2hr dif... read more

Sandra D 

on BBB

9 months ago

I am writing to formally register a complaint regarding the services provided by Pediatric Associates to my daughter on December 2nd, 2023. Despite numerous attempts to rectify the situation, I have encountered significant difficulty in reaching a resolution with the facility.On November 18th, 2023, I contacted one of Pediatrics Associates members to scheduling an appointment for ********* for her annual examination for December before her vacations. During the conversation, I specifically asked whether the examination recom... read more

olga c 

on BBB

10 months ago

I have been calling Pediatric Assoicates billing department for over a week, they sent me a bill for an appointment I paid for in cash, and no one answers the phone at all, I've been on hold for over 30 minutes each & every time I call. 

Tania R 

on BBB

10 months ago

My daughter had her yearly checkup appointment that is covered 100% by the insurance and Pediatric Associates sent me a bill of $290 for it. I tried calling the billing department multiple times, being on hold for approximately 30min. each time and cannot reach anyone. Sent 2 messages through the website and no response.I have been using their services for 7 years and never had issues until now. Terrible service. 

Janira G 

on BBB

a year ago

My daughter is a patient of the **************** since she was a toddler. My daughter now is in her early stage of Teenager. The **************** staff are unprofessional, they don't have appointments for Lab's they have a ************** but no Lab Technician to do the work. My daughter is over due for Labs, I visited the office in July because my daughter was sick, I passed by the ************** and a young was working. I asked her about an appointment and she told me that I had to call. On this date my daughter had to use ... read more