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Pearle Vision INC

3.3

About this business

At Pearle Vision, our customers are the heart of our business, and we are obsessed with making the optical experience better for them every step of the way. So we do things a bit differently. We don't lead you to believe you'll pay one thing for a pair of glasses, then spring a bunch of surprise costs on you when you get to the register. We don't leave it up to you to figure out what your vision benefits do or don't cover. And around here, we think of the optical experience as more than a prescription and a pat on the back. ... read more

Location details

4000 Luxottica Pl, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.372 reviews
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anonymous's profile image
anonymous 
12 years ago

I am giving this location 5 stars due to outstanding customer service! I must say, I think they should get a 6th star for the simple fact of having to deal with such characters that go to their store with the whole entitlement attitude. I have been in retail for over 30 years. Those bums need to go back to Princeton and stay there!!! 

ryanweiss94's profile image
ryanweiss94 
12 years ago

If i could give the store a zero I would. They have the worse staff every. They have know optical knowledge at all buyer beware. 

lecuyer's profile image
13 years ago

Been waring glasses for 62 years and always was satisfied until I went to Pearl vision in Destin. Over priced, poor service and bad product. I feel stupid for not walking out when I realized I was dealing with a business akin to a used car dealer. 

Guest36838's profile image
Guest36838 
13 years ago

The website says that you can return frames within 30 days. It does not say that this offer will not be granted between stores. Found the frames I wanted at another store and the place I originally got the frames said no way. Some stores are company stores and others are franchise - beware you cannot switch stores. 

funky21thebad's profile image
funky21thebad 
14 years ago

wow i went here and they gave me excel service answered all my ? 

informedconsumer69's profile image
informedconsumer69 
15 years ago

I took my husband for an appointment to get his eyes examined. It took 3 1/2 hours at the Pearle in Regency 32225 for the doctor to give him an exam and that was WITH an appointment. Next, they tried to rip us off by charging $450 just for sunglasses. We went to Vision Works less than 1500 feet away and bought 3 pairs of glasses which included the sunglasses for a little over $500 with tax. Won't EVER go back to Peale for any reason. Also, many of these places are owned by the same company. Pearle owns Lenscrafters, Jcpenney... read more

teresabrazier's profile image
teresabrazier 
15 years ago

The blonde lady at Dr.Dvorak's office in Mesquite is awesome she is always willing to help and done with a smile. great sevice and a smile u can't ask for more than . Happy in Mesquite 

kclady's profile image
15 years ago

You can do better.The price I paid for contact lenses was about 33% over what I paid elsewhere. Additionally the Pearle Vision employee who I talked with at the Battlefield Rd. store,consistently displayed the attitude that she was put out by taking my order for contact lenses while she was on duty during regular business hours. Finally she(the same employee) knew that when I was seen I was in distress-had absolutely no glasses or contact lenses on hand and essentially couldn't function without them-and she told me that she ... read more

eddiebower's profile image
eddiebower 
15 years ago

They get you to come in because of their nice retail store, but the service and quality is lacking. Be cautious, you will pay more! 

Frequently asked questions about Pearle Vision INC

How is Pearle Vision INC rated?

Pearle Vision INC has a 3.3 star rating with 72 reviews. 

When is Pearle Vision INC open?

Pearle Vision INC is closed now. It will open at 9:00 a.m. 

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