Pearl Holding Group

Patrice B. 

on Birdeye

6 months ago

ZERO STARS. I was hit by someone insured by this company on May 1. Adjuster came out immediately. Now on May 21 and they claim the adjuster did not give them the information as well as they cannot contact the owner of the insurance for a statement because the driver is not listed on the insurance.  I have left several messages for the adjuster and no return call. The representative was not customer service friendly.  I am very dissatisfied that something very straightforward could not be resolved in a timely manner.  I belie... read more

Wayne M. 

on Birdeye

7 months ago

Pitiful claim service...will not return phone calls....The state needs to take their license away from them. 

Brandon S. 

on Birdeye

7 months ago

I can’t make a payment for the past week website is down and when I call they say contact the agent that help me get this policy. Which makes me think this place is not even legit  

Michelle D. 

on Birdeye

a year ago

If I could give zero stars I would!!!! Absolutely horrible company. Never answers phone, rarely responds to emails and it is going on 2 months since my daughter (17) was hot by one of your insured customers and still has not been fixed. My daughter is without a car and now has to depend on others to get to school and work because your company is dragging its feet. Couldn't even get a rental because your company would only approve $21 a day. What company do you know that you can get a rental for $21 a day. Complete joke o... read more

Adrian R. 

on Birdeye

a year ago

Your impaired insured driver hit my car on I95, he was cited for reckless driving, he rammed into the guard rails and flew into a ditch. his vehicle caught flames and was unconscious. I PULLED HIM OUT OF THE FLAMING CAR. The damages to my car came around $2500-$3000 and Pearl Holding Group is only offering me $1000 to fix my car. this insurance needs to be shut down. I find it ridiculous how they are prioritizing the damages to the guard rails and not my car. total to fix the rails came out to $8900. Hopefully none of their ... read more

Lzrr L. 

on Birdeye

3 years ago

This company should be shot down by officials adjuster name Raquel Pena I left many messages for unsafe car need to be fixed they don't care to get liability suit against them this company is a fraud. Stay away from them 

Lzrr L. 

on Birdeye

3 years ago

Pearl holding car insurance one of the worst company exist If you have a claim will take you many days to get any response they never return phone calls. They don't want to pay claims 

Kadie’s j. 

on Birdeye

3 years ago

This is the worst insurance company, customer service is crappy they don’t answer the phone they don’t respond to emails my car have been in an accident 3 months now and all they been doing is dragging their feet. If I was to rate them it would be minus 100 they need to shut down. I wouldn’t recommend them even if they were giving free insurance they should be banned from doing insurance. Big scam  

MAura W. 

on Birdeye

3 years ago

Your impaired insured driver hit my unoccupied car, landed on my neighbor's car, left his car and walked away. You totaled my car. Where is my check? Going on two months now.