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Pearl Factory - Hawaii's Original Pearl-In-The-Oyster
- Consumer Goods
- San Francisco, CA
About this business
Location details
Pier 39 Space P10, San Francisco, CA, 94133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
This was hands down one of the worst customer service experiences I’ve ever had. I paid $20 for just the pearl, but the additional jewelry started at $200, and even after I made it clear I didn’t want to buy anything else, she kept pushing and showing me options. The second I stood firm and declined, her entire attitude flipped. She became rude and visibly annoyed, aggressively slamming plastic cases into drawers and acting completely unprofessional. Even worse, she drilled a hole into the pearl before I had any say in the m... read more
Unique and interesting experience. Interesting to learn about the different colored pearls
Poor quality. We bought a pair of hook earrings for our daughter, and after a year, they broke. A pearl fell off one of the earings. Considering that it was worn carefully, it is a low-quality pair of earrings.
What a fun experience!! All the staff were very friendly, fun to talk with, and knowledgeable. At no point did we feel pressured or like we were getting a hard sell. Special thanks to Mr. Montoya being the allstar of the experience, he found the perfect setting for the pearl we got patiently showing us many great options and just generally really making the experience for us. We will be sure to stop by again next time we are in the area.
I love the sets and the customer service. Everything was beautiful and I was treated like family. If I lived here I’d come again.
Frequently asked questions about Pearl Factory - Hawaii's Original Pearl-In-The-Oyster
How is Pearl Factory - Hawaii's Original Pearl-In-The-Oyster rated?
Pearl Factory - Hawaii's Original Pearl-In-The-Oyster has a 4 star rating with 183 reviews.
When is Pearl Factory - Hawaii's Original Pearl-In-The-Oyster open?
Pearl Factory - Hawaii's Original Pearl-In-The-Oyster is closed now. It will open at 10:00 a.m.
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