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Pearl Factory - Hawaii's Original Pearl-In-The-Oyster
- Consumer Goods
- San Francisco, CA
About this business
Location details
Pier 39 Space P10, San Francisco, CA, 94133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
absolutely horrific experience. was pressured into buying jewelry after opening a an oyster and receiving the pearl which is what we stated all we wanted to do! the employee drilled a hole into the pearl without asking us, and then begun sticking the pearl into $700 dollar holders (white gold rings). Do not recommend.
Had a great experience. I love pearl jewelry because it is my birthstone but I dont own many pieces. Walked by with my husband on our 15 year anniversary and sw a dainty little ring. The salesman let me try it on and when I said I didnt NEED it he threw in a pearl oyster as a bonus. It was a little overpriced but a beautiful piece. He had great customer service and I love my new ring.
Friendly at first but very pushy and somewhat rude. When we were opening the oysters the lady was nice and making friendly banter. When it was time to put the pearl into jewelry, she kept pushing us to buy their most expensive option. Every time we would decline and ask to see a cheaper option that’s when she became pushy and rude.
They sell cute little oysters for 18 bucks let you get a randomized pearl however their main thing is to sell jewerly that can have the pearls attached to it. They have quite the selection and we're extremely happy with the selection,tradition, and price of the jewerly. You can see through vids/pics posted how cute and cool the process is
This was hands down one of the worst customer service experiences I’ve ever had. I paid $20 for just the pearl, but the additional jewelry started at $200, and even after I made it clear I didn’t want to buy anything else, she kept pushing and showing me options. The second I stood firm and declined, her entire attitude flipped. She became rude and visibly annoyed, aggressively slamming plastic cases into drawers and acting completely unprofessional. Even worse, she drilled a hole into the pearl before I had any say in the m... read more
Frequently asked questions about Pearl Factory - Hawaii's Original Pearl-In-The-Oyster
How is Pearl Factory - Hawaii's Original Pearl-In-The-Oyster rated?
Pearl Factory - Hawaii's Original Pearl-In-The-Oyster has a 4 star rating with 187 reviews.
When is Pearl Factory - Hawaii's Original Pearl-In-The-Oyster open?
Pearl Factory - Hawaii's Original Pearl-In-The-Oyster is open now. It will close at 8:00 p.m.
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