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Pearl Dodge Chrysler Jeep

4.3

About this business

Specialties At Pearl Chrysler Jeep Dodge RAM, we pride ourselves on delivering the best customer service and dealership experience to car, truck and SUV drivers throughout Peotone, Bourbonnais, Kankakee, New Lenox, Frankfort, and Chicago Heights. The moment you walk through the front door, whether to purchase a new or used car or for a vehicle servicing and maintenance, you're part of the Pearl family! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test driv... read more

Location details

701 S Governors Hwy, Peotone, IL, 60468, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.3449 reviews
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Bill V's profile image
Bill V 
3 months ago

I traded in my ***** truck at Pearl in April of this year, and it has been nothing but problems ever since. I recently received a notice for a parking violation from November thats tied to my old vehicle. It turns out the dealership sold my truck with my previous plates still attached. This is not only unacceptable but also a violation of the law and a complete breach of trust.On top of that, I canceled my warranty shortly after purchasing my new vehicle, yet I continued to be charged. Seven months later, Im still waiting fo... read more

Meagan D's profile image
Meagan D 
a year ago

We purchased a used 2020 Durango in Oct 2020. First, the seats stopped working, found out they were blowing a fuse. Took it in, they looked at it couldn't figure it out. 2 more appointments and different things "fixed" the seats still don't work properly. Pearl cut wires to trick the computer into thinking the issue was resolved. When they were contacted again about this we were told we aren't allowed to bring it back in. The other issue we had was a clicking noise. They acted like they couldn't hear it, the service manager ... read more

Meagan D's profile image
Meagan D 
a year ago

We purchased a used 2020 Durango in Oct 2020. First, the seats stopped working, found out they were blowing a fuse. Took it in, they looked at it couldn't figure it out. 2 more appointments and different things "fixed" the seats still don't work properly. Pearl cut wires to trick the computer into thinking the issue was resolved. When they were contacted again about this we were told we aren't allowed to bring it back in. The other issue we had was a clicking noise. They acted like they couldn't hear it, the service manager ... read more

john r.'s profile image
john r. 
2 years ago

I contacted Pearl Dealership in ******* **. to price a new 2022 Ram **** truck that i would like to factory order. I stated that i was eligible for the Affiliates Rewards Program and asked if they would honor this pricing agreement and of course they said they would, they would never say no upfront, this would be honesty! The program is very simple, the price is Invoice price based on MSRP, -1% under invoice and then add taxes and fees. I was quoted a price of $5,000.00 over MSRP, they just assumed it would be okay to remove... read more

Francine Fatima's profile image
Francine Fatima 
recommend  Recommended
4 years ago

Good service from Ken of service department. I was given an estimate of costs and the amount of time it would take for the job to be completed--both right on target. Thank you! Francine Fatima 

Business response:

Hi Francine, we're so happy to hear that Ken delivered a 5-star service at Pearl Chrysler Dodge Jeep RAM! We look forward to seeing you next time! 

William Murray's profile image
William Murray 
recommend  Recommended
4 years ago

Service is good, they seem to genuinely care 

Business response:

William, thanks for the awesome review of Pearl Chrysler Dodge Jeep RAM! 

James Janowski's profile image
James Janowski 
recommend  Recommended
4 years ago

Great friendly people. Great service 

Business response:

James, it was our pleasure to assist you. Thank you from all of us here at Pearl Chrysler Dodge Jeep RAM! 

Darlene Hutnak's profile image
Darlene Hutnak 
recommend  Recommended
4 years ago

Just a great friendly group of people. Make you feel important as soon as you get there.. they go above and beyond to get you in a vehicle. 

Business response:

The team at Pearl Chrysler Dodge Jeep RAM loves seeing great reviews! Thank you, Darlene! 

Jeanne Walling's profile image
Jeanne Walling 
recommend  Recommended
4 years ago

If you need service go to pearl they are the best around 

Business response:

Thank you for recommending Pearl Chrysler Dodge Jeep RAM, Jeanne! 

Frequently asked questions about Pearl Dodge Chrysler Jeep

How is Pearl Dodge Chrysler Jeep rated?

Pearl Dodge Chrysler Jeep has a 4.3 star rating with 449 reviews. 

When is Pearl Dodge Chrysler Jeep open?

Pearl Dodge Chrysler Jeep is closed now. It will open tomorrow at 9:00 a.m. 

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