Peak Kia Colorado Springs

Name: Peak Kia Colorado Springs
Address: 1560 Auto Mall Loop, Colorado Springs, CO, 80920, US
Telephone: (719) 493-9626
Price range: $$
Rating: 4.4

4.4

★★

946 reviews

|Car Dealers|Colorado Springs, CO 80920 United States

1560 Auto Mall Loop, Colorado Springs, CO 80920 United States

(719) 493-9626

https://www.peakkiacoloradosprings.com/

Automotive

Open now:8:30 am - 8:00 pm

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About

If you've been looking for a dealership that provides you with a massive selection, the best prices in town and a customer-focused atmosphere, your search ends at Peak Kia! Peak is a new Kia dealership and a used car dealer in Colorado Springs, serving El Paso County and surrounding areas. We have all new Kia models of Sorento, Soul, Optima, Sportage, Telluride, Stinger, Forte, K900, Niro and Sedona, as well as all makes and models of used cars, trucks and SUVs such as Ford, Chevrolet, Toyota, Honda, Jeep and Subaru. At Peak Kia Colorado Springs, our goal is always to exceed your expectations. At Peak Kia we will service, repair and maintain your vehicle like new!

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4.4

★★

946 reviews

5★720

4★56

3★27

2★21

1★86

36 reviews have no rating

Reviews(191)

Google Reviews(755)

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Andrew on Cargurus

★★

8 months ago

Good interaction. Responsive and worked out a fair deal.

Shawn on Cargurus

★★

10 months ago

Came in car was filthy salesman said hadn't been through yet had for two weeks. Then asked to see inside stated it hasn't been through just acted anoid. Then said for cash deal out the door what can you do. He stated we prefer finance just finance and pay it off. Would never deal with this dealer again. His salesman was very rude

Business Response:

Hi Shawn, We are sorry to hear you had this experience with our team. Please reach out to Ben Ohman (Ben bohman@peakkia.com) so we can try to help you resolve this issue.

MWagner34 on Cargurus

★★

a year ago

Dealership with very helpful and friendly. Made the process very quick and easily. Highly recommend this dealership! Thumbs up to Caleb and Brody!

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Carissa N on BBB

★★

2 years ago

If I could give zero stars, I would. The biggest thing I can say about this dealership is to be careful. We leased our first Kia with Peak Kia in Littleton and loved the car. About three months before our lease ended we went to this location in Colorado Springs to turn in our lease and purchase a different vehicle. We had been received end of term information in the mail and even clarified with the salesperson that all we would need to do is pay upfront the final monthly payments, then of course purchase the new vehicle. The end of lease statement at the point even said that we would owe less than that, so we are talking a few hundred dollars at most left on the lease. So we turned in our Kia and purchased a Honda from this dealer. Something felt off as we went through the finances, but I couldn't figure out what is was (as my experience purchasing a car is limited). So my husband and I went through with all the paperwork and we left with the new car. That feeling I had stayed with me for almost a year, and one day as I was looking at the contract I noticed we were charged an extra $5000 somewhere. Well apparently, instead of accepting our lease as an end of lease vehicle, they basically had us pay off the remainder of the value of the car minus whatever they agreed to cover. Why on earth would they do that? And who in their right mind would agree to a contract like that? Us apparently.. but to be fair, we would have NEVER expected something like that, because it is absolutely ridiculous. After many attempts and contacting the general manager, the finance worker finally called me back. He explained what happened and even agreed that what "we" chose to do was not the best option. He continued to speak as though this was all our idea, and that the dealer had no influence on this whatsoever. From my perspective, I am very disappointed, because the finance worker knew what he was doing. There was clearly a miscommunication between our salesman and the finance office. And no one in their right mind, would pay $5000 toward a car they were turning in, when the other option was only to pay a few hundred. What they did was absurd. $5000 is a big deal. We are in the process of adopting a child and an extra $5000 would pay for a lot of things. I remember being in the finance office when we were purchasing the Honda, and I made some joke about how my parents used to hate going to buy cars because it was such a hassle. You know, the typical experience we expect when buying a car. The finance guy responded assuring us that they did not operate that way. Well this experience has shown me that dealerships do still lie, and all they want is more money regardless of what is best for their customers. My trust in this dealership is gone. On a side note, their service department has been phenomenal, but I am going to find a new place to go, because I don't want this dealership to take any more of our money. If you do choose to use this dealership, make sure you understand the numbers. I don't feel like we were completely clueless going in, but what they ended up doing was unfathomable and unexpected. Bummer.

Kelly Santos on Facebook

3 years ago

Yohana gave me great customer service since the moment I arrived, she attended me well. She also let me know about the great deals and offers they had. Gave me great recommendations for my life style. If I ever do comeback for another new car, I’ll for sure go to her. The process felt fast and very Easy with her. I recommend anyone who comes to this Dealership, to come and find her. Very friendly and helpful!

Jacob Abbott on Facebook

3 years ago

Yohana, is an incredible assets to this Kia dealership... if you’re looking for a good sales person to assist you for a new a Kia Ask for Yohana. This message has been approved by the #1 Chevrolet Sales In Colorado! 🚗💨 Thanks for the help Yohana, my wife’s loves the Stinger! #gofast

Roger on Cargurus

★★

3 years ago

Taylor and Eric were excellent, professional from beginning to end, do to circumstances beyond anyone’s control, we did not purchase the vehicle... the industry of car sales is improving, and this dealership is an example of that... thank you...!

Rogwvt on Cargurus

★★

3 years ago

Nielsy B on BBB

★★

3 years ago

Great service: Long shortly story I don’t trust car dealers, walked away from Phil long Kia with a bad taste. I was not trusting Jonathan the car salesman from Peak during our negotiations at the end he kindly explained to me that he could be trust. Bottom line I had to apologize to him and Mr Teyler because they help me with my purchase and Mr Miguel the accountability guy got me out the door within no time, truly recommend this dealer

Business Response:

Hi there, Thanks so much for taking the time to reach out and leave us a review. We are so happy to hear that you were pleased with your experience. We value your loyalty!

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