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Peak Heating and Cooling
- Heating & Air Conditioning/HVAC
- Walker, MI
About this business
Location details
3682 Northridge Dr NW Suite 20, Walker, MI, 49544, United States
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We got a new furnace, new AC, all new duct work and new thermostat. After extensive discussion and asking many questions we made our selection. Once I agreed to the purchase everything then went downhill and we did not get what we were promised. The installation took much longer than we were advised, we ended up with a roof leak, tools carelessly left on our roof, torn up insulation, duct work that was not installed as requested, damage to my brand new floor and a brand new smart thermostat from them that we cannot link with... read more
My furnace had been off for 12 hours when I made the appointment the person taking the appointment knew this. I had been scheduled on Sunday at 8am to 10 am by that time the furnace had been out for 36 hours and in the 30's inside the house. The company never showed for the appointment. I called and got a virtual assistant that did nothing. The worse part about it is I had my in-laws living in my house and they are both in their 80's. Luckly, I got a hold of a smaller company that had a person answering the phone and had to ... read more
Our furnace have power but the bigger blower does not work. The Peak technician look at it and in few minutes it worked and the technician told me that should work for the whole winter. In less than 24 minutes, the same problem ocurred. I called them and sent different technician. The new technician did it for less than 5 mins. Again, in less than 24 hrs, same problem came so I called the office again. They sent the first technician who came already. He looked at it and in less than 10 minutes, told me that inducer motor was... read more
Had issues with my furnace, i was prioritized and compensated for the inconveniences. Peak stood by their word. I will be using peak again.
Bad customer service on the phone.
Frequently asked questions about Peak Heating and Cooling
How is Peak Heating and Cooling rated?
Peak Heating and Cooling has a 4.6 star rating with 1,368 reviews.
When is Peak Heating and Cooling open?
Peak Heating and Cooling is open now. It is open 24/7.
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