This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
PDX Automotive
- Auto Repair
- Portland, OR
About this business
We at PDX Automotive are proud of the certifications our technicians and the shop have earned. We have been in business since 1978. We service all domestic, Asian, VW and Audi cars, trucks and SUV's, and hybrid vehicles. All of the technicians are ASE Certified Master Techs with years of experience. In addition, each technician has the ASE advanced L-1 certification, allowing us to diagnose the most difficult problems. We perform everything from oil changes to engine changes. Examples are: brakes, water pumps, radiators, alt... read more
Location details
5934 NE Halsey St, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honest and Reliable - Simply the Best – We have been satisfied customers of PDX automotive for 19 years now. Gerard and John have always treated us fairly and honestly, and stand behind their work 100%. They have expertly solved some very difficult problems with our cars over the years. A recent example: I had my car towed there one evening after it broke down. The next day I was pleasantly surprised to learn they had correctly diagnosed the problem, repaired my car, and had it ready for me that afternoon, all for a very fai... read more
The real deal – I went out of my way to cross town because of the promise of integrity and mechanics with a conscience. As a single young woman who knows nothing about cars I am easy prey to take advantage of by mechanics, and unfortunately this is an industry that has developed a notorious reputation for that. The owner seems to take this reputation of integrity seriously and his customers recognize and appreciate it. While waiting I observed several people come in to pay their bills and all were happy and thankful to hand ... read more
14 years of great service – I have always appreciated John and Gerard's courteous and respectful natures, even when I would bring in junkie old cars that most people would laugh at. I have a nicer car now and I'm pleased to bring it to these guys. The work performed has always held up and I have always felt comfortable with their recomendations for service. Occasionaly, it hasn't needed anything serious even when I was expecting the worst. I trust them, which is important for me to be able to do. They have always answered my... read more
Overpriced and Dishonest – I have to agree with the most recent reviews for PDX Automotive. They may have been exceptional at one time but my recent experience has been anything but pleasant. I have taken two cars there for repair and have spent over $2000 for two visits. After the last time, I questioned a $60 oil change and they had the nerve to tell me they have "special heavy duty oil and filters". I call BS! The oil used wasn't even synthetic. Finding a good, honest, and reasonable mechanic is difficult at best. Thank y... read more
Business response:
No oil changes we do are $60.00. We would not say we use "special heavy duty oil and filters". We use Valvoline oil & Carquest (Wix) oil filters. We do use a high quality oil additive, Lynch oil. Are our oil changes more expensive than quick oil change shops? Yes. Our techs are Master Techs & we use a better brand of oil. We have many customers that have us do their oil changes because they are tired of the shoddy workmanship and the hard sell of the quick oil change businesses. Gerard Lillie
Horribly Overpriced Parts, Expensive Labor, Long Wait for Service – This repair shop is good for diagnosis ONLY. As far as I know (and I know near nothing about cars) they haven't recommended that things be done when they don't need to be - but DO NOT have them do the work. I have only recently discovered how much they have been overcharging me for parts. For example: ignition module - $36.99 retail. Their price? $90. Alternator - $96 at another shop. PDX Auto? $160. If you get your car problems diagnosed there and you bring... read more
Business response:
I would like to respond to several issues. 1. Parts pricing. There are many manufacturers of auto parts with a wide range of quality and prices. Comparing inexpensive parts to quality parts is comparing apples to oranges. We use the best parts available and they cost more. This insures our customers do not have to deal with failed parts due to poor quality. 2. Guarantee. All of our work is guaranteed 12 months/12,000 miles. In this case the customer asked if we would use her part and we agreed. We told her we would guarantee... read more
20 Years of GREAT Performance/Service – After I moved to Portland, I got taken by several mechanics until I found PDX. Girard and Todd the owners have the best repair shop I have ever experienced. They are courteous, helpful and fix it right the first time. I have referred them to all my local family members and many friends who use them as well as strangers that ask me for a good shop because they too have been ripped off. If you use them, there is no way you will be disappointed. I have been their customer for so long, 20 ... read more
Excellent Service! – Just bought a used car and was looking for someone I could take the car to that is close to my home. Found PDX Automotive through Citysearch that thought to give them a try. Boy was it a good idea. Jon, the mechanic I dealt with, was extremely helpful and they were able to do a complete inspection of my used car for great price. I will definately be trusting these guys with my car's health from now on.
Very Professional Customer Service – I took my honda in for a standard 60,000 mile scheduled maintenance and the service was very quick and professional. It's really close to MAX / bus stops, which is convienient too. I arrived 10 minutes after they are supposed to open in the morning and actually pulled in right before the mechanic, but hey, who hasn't been there before, right?
Best Shop in Town – My 2001 Subaru Outback was making a horrible squeaking noise...it started out of the blue. Being short on cash, I put off taking it in for service. Soon after the squeaking, the brake light and battery light started blinking alternately when I would turn on my car. I finally called the shop to have it looked at. I was scared that it was going to end up being a power steering pump or some other god awful thing that would cost $600 dollars. John called me to say that a belt was loose..in fact, shredded and ... read more
Frequently asked questions about PDX Automotive
How is PDX Automotive rated?
PDX Automotive has a 4.8 star rating with 342 reviews.
When is PDX Automotive open?
PDX Automotive is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com