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Paychex INC

4.3

About this business

Location details

10150 Meanley Dr #200, Ste 200, San Diego, CA, 92131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.388 reviews
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J Ishii's profile image
J Ishii 
4 years ago

I have been with Paychex for over 20 years and they just dont seem to care about small businesses. I have 5 employees and they consistently miss pay periods, to the point they even lied about the courier delivering checks, their system says they were delivered but in fact they were 2 days late! Paychex doesnt care about small businesses. I have been abused long enough! 

Udi Mori's profile image
Udi Mori 
5 years ago

Paychex 401k doesn't follow up, you get to be left alone in the dark - they give you personal attention on the sign-in stages, and then you have to deal with a call center with random representatives who have different information some know what they are talking about and some don't. Therefore, no personal attention whats or ever and you left to your own devices to figure it out. they don't take any responsibility and don't answer emails for support unless you send a few reminders that you need answers, and if they do answer... read more

Chris Shamoon's profile image
Chris Shamoon 
6 years ago

Beware of signing up with Paychex, especially when it comes to HR, Benefits, or Retirement Services. They're fees never stop increasing and their cancelation fees are undisclosed and astronomical, but the fine print let's them charge whatever they want. You will NOT get your money's worth from this company. These 5 star reviews are drastically overstated. Look at every other consumer website about them. They send out wonderful press releases during Covid-19, but when a business owner is struggling to keep employees but needs... read more

Vanessa Mejia's profile image
Vanessa Mejia 
6 years ago

They are awesome! Thank you for all you do! 

Claudia E's profile image
Claudia E 
6 years ago

We are a small business (only 5 employees) & have used Paychex for several years. I was recently helped by Amber and received exceptional service. She thoroughly reviewed our account to determine what services we may not need to lower our invoice each payroll. On top of an additional percentage savings, we are now saving significantly and appreciate the service. 

Frequently asked questions about Paychex INC

How is Paychex INC rated?

Paychex INC has a 4.3 star rating with 88 reviews. 

When is Paychex INC open?

Paychex INC is open now. It will close at 6:00 p.m. 

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