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Paws & Claws
- Pet Groomers
- Eau Claire, WI
About this business
Everything for your pet but the vet!
Location details
3820 Old Town Hall Rd, Eau Claire, WI, 54701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Libby did a great job grooming Murphy, our schnoodle! I highly recommend her!
It's always hard leaving your dog for a long weekend. I was excited to learn we could pay for structured play time so Ellie could get some snuggles while we were gone. I was very sad to learn upon picking her up she had not received any of the play time we had requested.
Business response:
Kisja, I'm sorry your dog didn't get the playtime you requested. Sometimes things get missed when we are either taking the appointment or checking in a dog. We do our best to accommodate all of our furry friends needs. I always welcome a phone call to discuss any issues or problems you have with our services, as I can't fix a problem if I don't know about it. Luckily Facebook contacts me when we get a review so I can respond if necessary. Please feel free to contact me with your concerns regarding Ellie's stay here with us. ... read more
Business response:
Thank you! It was great to meet little Oliver today! 😊
Calli did an amazing job on our pup today! I was very skeptical about taking her to the groomers but she looks absolutely beautiful. We will definitely be coming back!
Up until this week we had not had a problem. This time when I picked up our cat after four hours he was dripping wet, a paw was bleeding and ears had not been cleaned. Also noticed when we got home the hair on his back wasn't even wet to the skin. Will NOT go back!!!!
Business response:
Hi Anita! We are sorry to hear your recent experience here was less than satisfactory. We would be happy to make it up to you, and hope that after several years as our client, we would be afforded the opportunity to resolve any issues personally. Please call us when you have a chance, we don't ever want our customers to be unhappy.
Fabulous service! We took my aunt's dog in for a nail trim and she was done within moments! I am incredibly impressed with how gentle and quick they made it, especially since she is an old dog who doesn't like her nails being clipped! I'd definitely recommend Paws and Claws to any pet owner.
Business response:
Why thank you! We try to make nail trims especially speedy and painless! It's certainly not everyone's favorite event 😉
Groomers are great here!!!! Paige always does an excellent AWESOME JOB on Tia!! Only place I will take her THANK YOU for your services.
Paige did an excellent job with our Maine Coon cat, Fritz. Imagine if you will, a twenty pound behemoth with fangs and rapier sharp talons. He laid on his back like a baby while Paige worked out his throat mats and shaved the ones beyond saving. So glad my cat did not have to be traumatized by being knocked out and subjected to a lion shave.
Business response:
We appreciate the feedback! He did great!
My rat terrier Reggie and pug Riley just got home from a 5 day board there for the first time! I got a little goodie bag as a first time customer, and a report card which made me feel at ease. I would highly recommend this place in the future! The place is well kept, clean and staff are very nice. I felt like my dogs were in a safe and well controlled environment! They are pooped out and haven't moved since we got home. Will continue to board my dogs there! Thanks for a great first experience and fair prices for the Eau Clai... read more
Business response:
Thanks for the wonderful feedback! We always appreciate it, and look forward to seeing your little guys again! :)
Frequently asked questions about Paws & Claws
How is Paws & Claws rated?
Paws & Claws has a 4.7 star rating with 364 reviews.
When is Paws & Claws open?
Paws & Claws is closed now. It will open on Monday at 9:00 a.m.
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