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Paul Cauvin
- Healthcare
- Austin, TX
About this business
Dr. Paul Cauvin, MD is a family medicine specialist in Austin, TX and has been practicing for 28 years. He graduated from University Of Texas Southwestern Medical Center At Dallas in 1991 and specializes in family medicine.
Location details
10401 Anderson Mill Rd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pretty cool doctor.
Pushed extra treatments onto me during the visit that I didn't need, I was then charged hundreds of dollars for a visit. I disagreed and disputed it (it's the only medical charge I've ever disputed) and their office sent me to a collection agency rather than respond. I don't know how much of this is Dr Cauvin or ARC as a practice but it was a very bad experience.
Dr. Cauvin did not seem interested in trying to diagnose with me. Instead, he ignored my statements and answered me in very indifferent terms. When I posed a question about symptoms, he proceeded to treat me with contempt in questions. I could hear his thoughts and actions screaming "OH GEEZ, A Hypochondriac" because I didn't want a stronger dose of something that already caused me difficulties. No thanks, will not see this doctor again. Ever.
Business response:
Hello Thank you for taking the time to write your review, and we apologize for your recent experience. Please feel free to contact us at bit.ly/ARCcares with additional information about your experience, so we can forward it to the appropriate management team. You may also contact the Customer Service Department at 512-ARC-INFO(5122724636) to further discuss your concerns. We look forward to hearing from you. Thank You, ARC Customer Service
Wow, I just joined one of my dog walkers on his visit with Dr. Cauvin and he was beyond fantastic. Knowledgeable, caring, and thorough. I've been to some clinics where I felt like a number - not here. Dr. Cauvin will be my go to if I or anyone I care about needs to visit the doctor.
Business response:
Hello Amy, Thanks for your review! At ARC our goal is to always provide our patients with the best customer service and care. We are happy to hear that you were pleased with your experience with Dr. Cauvin and ARC. Thank you, ARC Customer Service
He was hurried, talked over me, passively rude heard me talk about my symptoms but wasn't "listening". No form of sympathy for "this" patient who has been feeling bad for almost 7 weeks with nothing working. Learn to listen, assess, and implement a plan for each individual because everyone is different on how they respond to care.
Frequently asked questions about Paul Cauvin
How is Paul Cauvin rated?
Paul Cauvin has a 2.6 star rating with 5 reviews.
When is Paul Cauvin open?
Paul Cauvin is closed now. It will open tomorrow at 9:00 a.m.
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