Paul C Emery Co

Ingrid h. 

on Birdeye

2 years ago

We have been with Emery for over 12 years and I always thought they were great. UNTIL they were bought by Shipley. Terrible customer service - harrassing and crazy finance charges that don't make sense. I'm looking for another oil company. This used to be a local community company. So sad. 

Rosemarie D. 

on Birdeye

2 years ago

I have been a customer with Paul Emery Oil Co. for nearly two years. With each delivery, I order a full tank of oil. The woman that answers customer calls is pleasant, informative, and professional. I have never had an ISSUE with the company ... until today. The magnitude of this issue is so SEVERE that I will NEVER place an order from this company again. Last week, I called for a delivery, the woman told me that they were very busy, but she could have someone here on Monday or Tuesday of this week, depending on the wea... read more

Ruth W. 

on Birdeye

2 years ago

As a longstanding customer I have always been pleased with this company. Since Emery's sold the business a few months ago, I have had nothing but grief with everyone from the receptionist to the delivery person. We received a delivery in January 2022 and paid the driver by check ($500+). Apparently, he did not fill the tank, as we are completely out of oil today (he was too busy complaining that he is a 'semi' driver, not a delivery man). Called and receptionist said "you didn't pay your last bill". Explained that we pai... read more