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Patient Focused Neurology
- Neurologist
- Thousand Oaks, CA
About this business
Location details
2230 Lynn Rd Suite 350, Ste 350, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The office manager was angry at me for missing two doctors appointments, even though I been in out of ER. Not emphatic at all. She even hung up on me as I tried to explain.
I requested an appointment for evaluation for autism and adhd, which they told me they did at this office over the phone, and booked an appointment for me. This was the sole reason for the appointment. After paying my co-pay for the evaluation, I was told by the nurse practitioner that they didn’t perform those evaluations and they wouldn’t treat me for adhd or autism. They refused to refund my co-pay despite not treating me or performing an evaluation. I’m not sure what they are going to say to my insurance as the basis for... read more
Dr Bowes is great. The front office staff at this practice is horrible. They do not take accountability for their issues. They do not schedule or manage appointments that involve specialty pharmacies effectively or efficiently. They are rude, short, unwelcoming, unhelpful, and defensive. Will never return or recommend.
Dr Bowes was great, really helpful and kind, however, the office staff is some of the worst I’ve ever dealt with in my life. I never received a call back to schedule and process my results from my neurologist appt and had to wait weeks to try to get my MRI. Almost a month later, I’m almost scheduled. When I asked one of the front desk women if she could send me a copy of the MRI order after I had been completely ignored for weeks, she had the audacity to ask if I had been given one at my appointment already. Apparently, it w... read more
The office staff is rude and makes up ridiculous patient restrictions. They can literally care less about there patients. After two years of telemedicine appts the office decided they are now requiring an in office visit for zero reasoning. Dr. Tang and Tara is nice which is a bummer but the office staff is not worth going here!
Frequently asked questions about Patient Focused Neurology
How is Patient Focused Neurology rated?
Patient Focused Neurology has a 1.7 star rating with 14 reviews.
When is Patient Focused Neurology open?
Patient Focused Neurology is closed now. It will open tomorrow at 8:30 a.m.
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