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Patient First

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371 reviews
|Healthcare|Newport News, VA 23608

611 Denbigh Blvd, Newport News, VA 23608

(757) 283-8300


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Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. No appointments are necessary. Patients can walk into a Patient First center and receive prompt attention upon arrival. Patients who wish to see a particular physician or physician assistant can call ahead or visit our website to explore the dates and times when that person will be seeing patients. X-rays, lab tests, and prescription drugs are available on-site to save time and reduce the need for extra trip

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371 reviews
4 reviews have no rating
  • 339 Reviews4.2Google
  • 22 Reviews3.5Facebook
  • 7 Reviews4.6Superpages
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5 results available.
Becky Moore Veverka on Facebook

23 days ago

06/12/2020, 01:08 AM
My husband, son and I have been going to Patient First for almost 20 years. Never again. I really liked Dr. Lam so I chose him for my primary doctor. In December, 2019 I went to him for my blood pressure. They charged double what my other primary had charged. I wanted to do my wellness check then, but he said to wait because he wanted to check my bp in 2 months and we would do that visit as my wellness check. After that visit, I checked the patient portal for my lab results 2 days later and saw they had as reason for visit was wellness check. The labs were covered. One week later it was changed to blood pressure. Of course, I received a bill for over $200. My husband has made so many calls to explain that we weren't paying this because it was a wellness check. And no surprise, no one in the Denbigh or corporate office wants to take responsibility for how it was coded and changed. We have been dealing with this crap for 4 months!!! They are still doing the same crap. Unless this is dealt with, NONE OF US WILL BE GOING BACK!!! To have had great service all the years we went and I choose them as my primary and everything goes to hell.
Nicole Smith on Facebook

10 months ago

09/10/2019, 10:01 AM
Be prepared to wait, well over an hour wait every time I’ve come here. What a waste of time! Even on a slow day with no cars in the parking lot I have never been seen by a physician is less than an hour. I waited for an hour and half today before having to leave to avoid being late for something else! Absolutely ridiculous wait times. Is there only ever one doctor?
Brittany Lynn Strauss on Facebook

a year ago

03/19/2019, 22:17 PM
This is my first trip to patient first. From signing in to checking out, everything and everyone was wonderful! The staff, nurses, and doctors were all extremely friendly and kind. I would highly recommend
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Alma Musich on Facebook

a year ago

02/22/2019, 02:13 AM
I always had a good experience here. Good doctors and friendly staff 👍.
Susie Tolliver on Facebook

2 years ago

10/28/2018, 05:59 AM
Very fine service!
Andrea Peters on Facebook

2 years ago

10/12/2018, 01:34 AM
Wow, was I surprised by the efficiency and kindness of every single staffer. 37 minutes in and out, to include filling my prescription there. Thank you all so much!!! -Someone who didn’t feel well
Janice Fleming Morgan on Facebook

3 years ago

05/16/2017, 07:50 AM
Lots of great employees and medical staff. I was in an out in about 90 minutes...with meds to take home.
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Thanks for sharing your kind feedback! ^MG

Priscilla Bellezza on Facebook

3 years ago

04/25/2017, 04:37 AM
Retarded. Billed the wrong insurance and never contacted me about it so it went straight on my credit report as a collection. Do not go here. And when i contacted them. They always hang up. So unprofessional and rude
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Kristanne Evans on Facebook

3 years ago

04/18/2017, 05:17 AM
I have never in my life had a doctor that wanted to just argue with his patients. The service I received from the doctor at patient first was horrible.
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