This profile has been claimed by the business owner or representative.
Pathways Fertility
- Fertility
- Atlanta, GA
About this business
The fertility doctors at Pathways Fertility Atlanta offer low cost fertility clinic care, including IUI, IVF, mini & natural IVF, infertility testing, preimplantation genetics, egg donors, surrogacy, egg freezing, fertility preservation, LGBTQ+ fertility, male fertility, and laparoscopic surgery. We believe everyone should have access to individualized and compassionate fertility care backed by the latest science and technology. We are committed to providing couples and individuals with fertility financing and affordable IVF... read more
Location details
3193 Howell Mill Rd NW UNIT 214, Ste 214, Atlanta, GA, 30327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience. I felt like they just wanted my money and did not truly care about me or my experience. The communication was awful. The staff never reached out to me after my failed cycle. I felt like Dr.Massey was rarely involved in my care and the medical assistants handled most of it. And I believe that’s why I had such a terrible outcome when I’m only 24 and the perfect IVF candidate. Please spend your thousands elsewhere so you aren’t ripped off.
Business response:
Thank you for your review. We always strive to not only meet our patients' expectations, but to exceed them. When we get feedback that we did not do that, we review everything about how something was handled, so that we can improve. Our doctors are involved in patient care every step of the way, even when the nursing staff is your main point of contact. The hard part about being an infertility center is that unfortunately, IVF does not always have the end result we all desire. If you would like to discuss your situation furt... read more
They never give any feedback. Never answer to your call, voicemail and message. Does this facility even exist? Piece of shit.
RecommendedDr. Servy and his staff are amazing! Thanks to them we now have our baby girl! I recommend him to anyone who asks. Thank you again for making my husband and I parents to our perfect little girl!
Business response:
Thank you, Constance Marie Hudmon, for sharing your journey. We hope your story inspires other patients!
Our fertility journey started in 2010. But MY infertility issues started at age 11 with a ruptured appendix. They also discovered a softball-sized cyst on one of my ovaries. The doctor said I would struggle with cysts and may never have children. From then on, I struggled with pain, surgeries, medication and was diagnosed with endometriosis and PCOS. When I dated my husband, we started talked about having children. What I was told at age 11 hit me hard. I started worrying. Will I get pregnant? Will he still want to be with m... read more
Business response:
Thank you, Constance Marie Hudmon, for sharing your journey. We hope your story inspires other patients!
Stay away from the Augusta location. Communication there is horrible. The doctor goes on regular vacations lasting well over a month without notifying patients that their treatment will be put on hold for months while waiting for him to return. This has now happened twice in less than a year of going there, the first time putting me on a 3 month delay!
We love Dr. Massey!! ❤️❤️❤️ Thank you!
Business response:
Thank you so much!
Reasons Not to Go to the Servey Massey Fertility Institute: - They say that they bill to your insurance, but what they don’t tell you (until you’re in the office for your first appointment) is that even if you have infertility coverage, they won’t bill your insurance for IVF, IUI, or any related procedures. They only bill insurance for office visits and tests, EVERYTHING else is paid for out of pocket. - They will reschedule your appointment at the last minute, even if you made it a month in advance and came home early from ... read more
Business response:
We always strive to not just meet, but exceed our patients’ expectations. We understand that you may be frustrated and can assure you we make great efforts to explain our appointment and billing policies prior to scheduling appointments. Our scheduler explains how insurance works when appointments are made. We do file insurance for certain diagnostic tests, but do not file insurance for IVF or other procedures. We are a low-cost fertility center (almost half of other centers in the area) and thus, do not file insurance. Our ... read more
Frequently asked questions about Pathways Fertility
How is Pathways Fertility rated?
Pathways Fertility has a 4.1 star rating with 229 reviews.
When is Pathways Fertility open?
Pathways Fertility is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com