Passion Nail Spa

JoCarolyn59 

on Superpages

13 years ago

As a deaf client, I have been going to the Passion Nails/Spa Salon since I first moved in Germantown , Maryland to live with my family seven years ago. I am fully satisfied with the staff members, especially the one that happens to be Andy and his fine skills of doing the work on my nails beautifully! Consequently, a number of my friends provided me with such pleasant comments on my fingernails! Congratulations with friendly love to Andy! 

anonymous 

on Superpages

13 years ago

As with the other reviewers, the biggest problem is the constant chit-chat between the workers at the salon. (NOT a spa!) The workers are constantly on their cell phones. Constantly! Not very professional. Does the owner ever read these reviews? If so, I would expect more professionalism from my workers. 

anonymous 

on Superpages

14 years ago

I've gone here several times over the past few years. For pedicures, I have never left this place with smooth feet. My toenails look nice but they can never get rid of rough skin (and won't even attempt to unless I specially ask them to.) Another time, I had an appointment to get a manicure with my grandmother. They wouldn't seat us next to each other even though it was empty. That made me kind of sad. And I've gotten 'gels' there. They don't do real gels. They do an acrylic with a gel top coat. Kind of a rip off. But they a... read more

anonymous 

on Superpages

15 years ago

This place is cleaner than the other nail spas in the area, and when I went I got great service. However, the people always speaking vietnamese bothered me sometimes. Whenever I go I only go to Kelly though she's about the only one that I let do my nails cause she doesn't rush and has good service. 

anonymous 

on Superpages

15 years ago

This is absolutely the best. You get your monies worth fir the services and the products they use. I have been a customer for over a year. Very clean and sanitized for each customer. 

julia.a.white 

on Superpages

16 years ago

Passion Nail Spa is starting to become typical, as far as Vietnamese nail places go. I would not cal lthis a "spa" really. It is just a typcial nail place, nothing more, nothing less. It used to be friendly and extremely well maintained; however, things are getting run down and the emploees attitudes are ruder. Unike before, you now get lots of back and forth chatter in Vietnamese then a sudden burst of laughter and you wonder who they are talking about? The owner always seems to have a chip on her shoulder and the employees... read more

anonymous 

on Superpages

16 years ago

I keep going to this place because the manicures and pedicures are decent plus they seem to disinfect things well. However, the manager (owner?) is extremely rude and is in what seems to be a constant bad mood. It has been this way ever since I've been a customer (for a few years). I even heard other customers comment, and ask what's up with her. In these hard economic times when most everybody is cutting down on luxury items and services, they better be careful not to lose customers due to bad treatment, especially because ... read more

anonymous 

on Superpages

16 years ago

I had a gift certificate that I forgot about, yet it hadn't expired. I needed to get an extension or a new gift certificate before it expired (even though in maryland it can't expire before 4 years) and they refused. The owner never returned my many phone calls and was treated very poorly. I was told if I was unhappy to file with the BBB because they were going to do nother for me. They have my money and I have a useless piece of paper. I am unhappy at the treatment I recieved all because I wanted to get a new gift certifica... read more

charemail 

on Superpages

16 years ago

I'm not an expert on manicures & pedicures (I destroy manicures almost immediately - so I don't get often) but I find that Passion Nails is one of the nicer places in terms of atmosphere and the massage chairs seem to always work, other places I've been I get the chair that is broken. I enjoy some of the extra service (hot towels etc) which are included in the price. I had a deluxe pedicure at the Red Door, nearly double the price for pretty much the same service, polish lasted only a week. Another reviewer mentioned the sta... read more