Parts Center - Subaru of Sterling

Adriana Beatriz Monsalve F. 

on Birdeye

8 hours ago

Buying a car is usually a stressful experience, but Kelvin completely changed that for me. From the very beginning, he was incredibly patient, kind, knowledgeable, and genuinely focused on understanding what I needed—not on making a sale. At no point did I feel pressured or rushed. Instead, I felt heard, respected, and truly taken care of. He took the time to answer every question, explain every detail, and made sure I was comfortable with my decision. This is honestly the first time I’ve ever enjoyed the experience of buy... read more

Patricia M. 

on Birdeye

3 weeks ago

I had the best experience with Bachman Subaru, especially my car salesperson, Debbie Watson she was willing to go above and beyond to assist me with my new purchase. I will always be appreciative of her excellent customer service and to the other associates at Bachman. 

Gia L. 

on Birdeye

a month ago

This dealership has a few of the worst new car salesmen. The first one I dealt with by the name of Jessie; he refused to give me Costco membership prices and kept telling me that their prices were already cheaper than Costco Auto referral program; so, I left. The second salesman by the name of Angel; called me and give me Costco membership discounts. However, he talks and acts fast just like a con used car salesperson; also, he keeps calling me BOSS; I have to tell him to stop and not calling me BOSS anymore. He refused to g... read more

Mindy W. 

on Birdeye

a month ago

I fully understand what purchasing a vehicle “as-is” means, and I accepted those terms. However, I do not believe “as-is” should extend to items that were misrepresented. Before purchasing my vehicle from Rairdon Auto Sales in Auburn, I specifically asked about recent servicing and an electronic issue I had noticed. I was verbally assured that the vehicle had been serviced, including fluids and filters, and that the electronic concern had been inspected by a manufacturer’s dealership and confirmed to be normal. After the pur... read more

Jake T. 

on Birdeye

a month ago

Sold me Subaru in 2023, when i called to check if warranty was still there told me they will get back to me and never did. I guess after sale support does not exist? 

Paul B. 

on Birdeye

2 months ago

In March I bought an Outback Wilderness and just love the care and even better, the staff was excellent especially Remy who guided us through the process. 

christine K. 

on Birdeye

2 months ago

One of the best car buying experiences we have ever had.. So friendly and knowledgeable, Csaba knew what we wanted before we did. We had never even been in a Subaru before but so impressed we left with a new car. Never have we been given a tour of the dealership and treated so well by every single person we met. 5 star service from a to z. 

Dalya C. 

on Birdeye

2 months ago

So let me tell you about this whole car-buying adventure... it started with me innocently "just looking." You know how that goes. I hopped on Edmunds, then slid over to the dealership website, and there it was... the Subaru Crosstrek. Blue. Not just any blue--that blue. The kind that makes you start rearranging your budget and your life decisions at the same time. Of course, I did what any reasonable person does--I went and had a little chat with ChatGPT, plugging in numbers like I suddenly had a finance degree. Credit scor... read more

Jerry W. 

on Birdeye

2 months ago

My wife and I leased a Subaru Crosstrek from Grayson on 3/30/2026. The finance person we saw was Justin Cole and he was wonderful. He was professional and courteous. He was prepared, had everything ready for us to sign and the process was flawless. He was great!