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Parsons Appliance

3.2

About this business

When it comes to appliance repairs,you need our experts.Do not try to fix your important investments yourself.Our dedicated team can service most makes and models for your microwave,stove,refrigerator 

Location details

109 N Durham St, Lynchburg, VA, 24501, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.253 reviews
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Heather Monteiro Burns's profile image
Heather Monteiro Burns 
4 years ago

Very unreliable. Just read the google reviews and reviews on other sites. On two separate occasions Mr Parsons said he would be coming to take a look at our appliances. No call, no show both times. Should’ve trusted my intuition the first time when he told me he was coming. Didn’t sound right. But I attempted again and same. Horrible service. Will never use this company and will advise others. All he had to do was be honest. 

Business response:

Well I'm not sure what happened with your call but we try to get to every one but with the Pandemic and the shortage of appliances everyone needs us to fix everything so we do all we can to get to every one in a timely manner we do get about 75 calls a week so just be patient and we will get to you we also service people with refrigerators and freezers befor we service a dishwasher or washer or dryer Sorry for your Anger and Sorry to loose your business Hope You Have A Nice Day 

Der Mopheos's profile image
Der Mopheos 
recommend  Recommended
5 years ago

Fast, knowledgeable, affordable service - thanks! 

Troy Coles's profile image
Troy Coles 
recommend  Recommended
5 years ago

best service I have had at any any other appliance repair shop. Thanks Robert. 

Dorothy A. Parsons's profile image
Dorothy A. Parsons 
recommend  Recommended
5 years ago

Bobby is always ready to help. I have called him on several occasions and he's there as soon as possible. He has even answered questions for me, and gave me good advice, since I moved out of state. He is the best. I would recommend him to any and everyone. Bobby is also a very fair man. Who else could you call on a holiday just as you are cooking and, yep, the stove goes out. Bobby understands these type of problems come up and he will be there to help you. 

Lowell R Phillips's profile image
Lowell R Phillips 
recommend  Recommended
5 years ago

I have been extremely happy with the services I have received, Bobby Parsons is highly professional!! 

Ken Laughlin's profile image
Ken Laughlin 
5 years ago

he removes the bad reviews like no showing up 

Robert Garbee's profile image
Robert Garbee 
recommend  Recommended
6 years ago

Great at appliance repair very pleased with all that they have done for me 

Angie Moore's profile image
Angie Moore 
6 years ago

Called to set up appointment at 9 on Friday, was told they could come at 10 on Saturday. At 11:40 Saturday I called to get an estimate on when they were coming and was told “it’ll be a few hours.” Called back at 5 to find out why we hadn’t been contacted and when they were coming and no one answered. Called from a different phone number and got an answer and was told they weren’t coming out and could try Monday. Horrible customer service and wasted our time. Absolutely don’t recommend them unless you don’t actually want anyt... read more

Samantha Wade's profile image
Samantha Wade 
7 years ago

I want to thank you for not only answering your phone on a day that you are closed, having the oven element we needed, but also for waiting until we could get there to get it on Christmas Eve. You saved Santa's brownies, Christmas dinner, and a birthday cake. Thank you so much! 

Business response:

You are Welcome 

Frequently asked questions about Parsons Appliance

How is Parsons Appliance rated?

Parsons Appliance has a 3.2 star rating with 53 reviews. 

When is Parsons Appliance open?

Parsons Appliance is open now. It will close at 8:00 p.m.  

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