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Parktowne Apartments

3.8

About this business

Location details

2005 Westland Dr SW, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.893 reviews
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Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Very nice renovation of all apparments, and very good care for the tenants by the manager. Wonderful place to live. 

Business response:

Thank you for taking the time to give us a 5-star rating! Please let us know if there is anything we can do for you in the future. Thanks again! 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Be warned, lots of black mold and the amount you pay for rent is NOT worth the property. 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Maintenance man can be rude, disrespectful and confrontational with residents. Promises are not kept. Never got propane for grill or wood for firepit. Had to pay for our own to use both. 

Business response:

Hello. Thank you for taking the time to rate and review our community. We're disappointed to read that you haven't been met with best support from our maintenance team. Let us reassure you that the comfort of our residents is important to us, and we never want you to feel as if your requests or concerns aren't valued. Please contact us at (833) 299-7553 so that we can work toward a solution as quickly as possible. 

Jessica L.'s profile image
Jessica L. 
4 years ago

Safe Place to live I have been here almost 6 months and we love it. Gwen was so helpful with the paperwork and helping with getting us into the apartment every step of the way. We never have any maintenance issues every time we need something fixed I just put in a request and it gets done in just a few days. She always has a great attitude and goes beyond her way to make sure things are in order and the property is at its best. It is safe and quiet the neighbors are the best. 

Genesis R.'s profile image
Genesis R. 
4 years ago

Hard To Contact I have been trying to contact them many times by email, phone ( left a voicemail) just to ask about the apartment complexes and no answer whatsoever. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter I am enjoying my new. home. There have been a lot of improvements since I have moved in, the whole complex shows a lot of improvements. There has improvements in the landscaping, the pool has new chairs and tables. The office and clubhouse has been updated this shows interest in the complex. 

Business response:

Thank you for taking the time to share your thoughts with us! It's wonderful to know that you are enjoying your new home and that our recent changes have stood out to you. We are committed to making The Pointe at Westland a great place to live and we hope you'll let us know if there is anything that our team can help you with in the future. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter We absolutely love this community so far its very safe and well kept 

Business response:

We're so glad to hear that your experience with The Pointe at Westland has gotten off to such a great start. We hope that you only grow to love your home more with time and that you won't hesitate to let us know if our team can be of assistance to you in the future. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter We are genuinely happy with the property and the property manager is great!! Communicates with everyone in a timely manner and helps with everything till the day u move in and after to make sure everything went good 

Business response:

Our team is so glad to hear that you are enjoying your home here at The Pointe at Westland and that we've been able to help get your experience off to such a great start! We hope that your time here continues to be nothing but positive and that you'll let us know if there is anything that we can help you with in the future. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter I like the place it's nice quite and gated. Can't want for much more. 

Business response:

Thank you for taking the time to share your thoughts with us. It's great to hear that you are enjoying your home here at The Pointe at Westland and that our peaceful atmosphere is to your liking. If there is anything that our team can help you with to make your time here even more enjoyable, please let us know! 

Frequently asked questions about Parktowne Apartments

How is Parktowne Apartments rated?

Parktowne Apartments has a 3.8 star rating with 93 reviews. 

When is Parktowne Apartments open?

Parktowne Apartments is closed now. It will open at 9:00 a.m. 

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