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Parklane Pools & Spas

4.5

About this business

Location details

1388 Battle St, Kamloops, BC, V2C 2N8, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.596 reviews
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valerie Imlah's profile image
valerie Imlah 
2 weeks ago

Very expensive. Purchased hot tub test strips and then found the same ones $7 cheaper elsewhere. $7.00 more is outrageous!!! 

Bruce Nelson's profile image
Bruce Nelson 
a month ago

I recently purchased a hot tub from park lane pools and spas.Brian and the staff at park lane are amazing.They have taken care of any of my needs.They have walked me through issues that I had that were not their fault at all. One example would be dealing with water issues.Brian helped me workl through water issues and programming that I couldn't understand through the book the service was top notch, you don't get customer service like you do through park lane, pools and spas.So I highly recommend them and their prices are ni... read more

Danielle Commandeur's profile image
Danielle Commandeur 
2 months ago

If your brand new product works perfectly you'll be happy. However, customer support for faulty products is abysmal. Don't buy from them. 

Paul D's profile image
Paul D 
2 months ago

Excellent service, very friendly staff. Just bought a new tub, Parklane delivered it and set it up. Even brought fresh warm water and filled it up. Highly recommend. Also prices for attachments and chemicals very reasonable. 

Jesse Durante's profile image
Jesse Durante 
2 months ago

Do not buy a tub from this company or use them to fix any pool or hot tub you own. They do not stand behind their products and they cannot even fix them. 3 times for the same leak and not fixed. Now they want me to get my tub to their shop to fix starting at $800 after I have already spent thousands. Absolute worst customer service in town. Why sell something you cannot fix? And why charge a customer for a job when you are not able to solve the problem. This tub started leaking right after I bought it and has been doing the ... read more

Frequently asked questions about Parklane Pools & Spas

How is Parklane Pools & Spas rated?

Parklane Pools & Spas has a 4.5 star rating with 96 reviews. 

When is Parklane Pools & Spas open?

Parklane Pools & Spas is closed now. It will open tomorrow at 8:30 a.m. 

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