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Park Place Volvo
- Car Dealers
- Dallas, TX
About this business
Location details
3515 Inwood Rd, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible Experience! Every Single Salesperson, Staff Member and Manager only cares about their next Sale! Theres no concern about Customer Satisfaction or the quality of service they provide you anymore! Maybe at one time they offered you the support you deserved and paid for but not anymore! If you want a great vehicle that will last and honest people who will understand your needs this definitely is not the right place to go! We have bought many here in the past but the last few have been horrible and overpriced! Our daugh... read more
Purchased used 2020 Mercedes GLE350 from ***** ******** and was helpful during transaction. Took car home and after just over 300 miles I got a check engine light on with misfire. Talked to ***** and he directed me to service to have them look at car and see what's going on, expecting they would try to make it right. I had car towed into dealership and was advised it had a misfire and needed new coils and plugs at a cost of over $1400. After getting this large repair estimate I reach out to ***** to get some assistance since... read more
They damaged my C300 front end CV joint shaft trying to replace a seal and they tried to make me pay 2500 dollars to fix their negligence in assembly. I had my vehicle towed to a more reputable Auto repair shop and they verified that the seal and CV shaft that Mercedes of Gilbert was replaced was forced and damaged by The ***********************. I would not recommend doing business with Mercedes Benz of Gilbert. Terrible experiance will never go back.
Turned my car in for service and it was there for 2 weeks. When I got it back my windshield was cracked..they won't take care of it worse customer service ever!!!
recently purchased a GLC from Mercedes-Benz of Rocklin, and the experience has been extremely frustrating and dishonest. After driving off the lot, I quickly discovered that the entire passenger side A/C wasnt working. This issue was never disclosed or tested before the sale. When I contacted them, they admitted the problem and took the car in for service leaving me with a rental.I was also promised a $1,000 check as part of my trade-in deal, but I just found out from the loan company that the dealership never intended to gi... read more
Shocked to see BBB grade. Received great service at this location. Timely updates, friendly staff and clean establishment. Special thanks to ****** in service who followed up with calls after every text update while my car was there.
I recently purchased a vehicle from you, and unfortunately, my experience has been very disappointing. Just 2.5 weeks after taking the care home, I noticed several issues that required repairs. My check engine light came on, the air stopped working and I am receiving a steering wheel error, as well as needing an oil change. I haven't even made my first payment on the car. I expected a reliable vehicle, especially after being assured everything had been thoroughly inspected. My trade in was certainly scrutinized (lowered from... read more
I recently purchased a vehicle from you, and unfortunately, my experience has been very disappointing. Just 2.5 weeks after taking the care home, I noticed several issues that required repairs. My check engine light came on, the air stopped working and I am receiving a steering wheel error, as well as needing an oil change. I haven't even made my first payment on the car. I expected a reliable vehicle, especially after being assured everything had been thoroughly inspected. My trade in was certainly scrutinized (lowered from... read more
Business response:
I stand behind my comments regarding your awful inspection process. I was fair even after being quoted a different trade in amount. It's unfortunate that you didn't assist me. It's my hope that no other customer who purchases a vehicle from your company will have to endure what I did. I will never conduct business with you and warn others about your lack of professionalism and less than desirable inspections. If you are reading this review, trust me, DO NOT PURCHASE A VEHICLE FROM THIS COMPANY. THEY will cheat you out of you... read more
THEY CHARGE YOU THE DIAGNOSTIC OF $495 EVEN IF YOU PAY FOR THE REPAIR , I EVEN MADE SURE PAYING FOR THE REPAIRS WILL WAIVE THE DIAGNOSTIC FEE ON THE PHONE AND THEY WONT ADMIT TO IT WHICH MAKES ME A LIAR !
Frequently asked questions about Park Place Volvo
How is Park Place Volvo rated?
Park Place Volvo has a 4.6 star rating with 1,202 reviews.
When is Park Place Volvo open?
Park Place Volvo is open now. It will close at 6:00 p.m.
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