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Paragon Healthcare Home Office
- Pharmacy
- Plano, TX
About this business
Our story began in 2002 with a heart to serve people. Headquartered in Plano, Texas, our compassionate team of nurses, dietitians, pharmacists, and customer service representatives are dedicated to providing exceptional infusion services to our patients.
Location details
3033 W President George Bush Hwy Suite #100, Plano, TX 75075, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I fully agree with the numerous negative reviews about Paragon. My experience has been nothing short of unacceptable. I received a billing statement for services rendered on 8/1/24, only to discover that my $6,000 claim was denied by my insurance due to Paragon’s failure to obtain a required prior authorization. When I contacted Paragon to express my concern, the representative casually stated they would inform their supervisor. That was the last I heard from them. No follow-up, no resolution—just another bill. There was no ... read more
PARAGON''S claims and billing completely failed in then filing of many multiple claims in 2024 with a major ins co. They totally failed and misfiled the appeals opening me up to many tens of thousands in bills. I spent months reprocessing the 3rd party arbitration process to clear the issues. Very stressful. They gave me a months notiice that my kidney rejection infusion med will no longer be provided due to "a business decsion". I am scrambling to find new care. The clinical side and nurse practioners were awesome. The back... read more
They don’t care about your health , my son is depending on Kate farms , I keep calling , leaving voicemails no one is responding. They also keep having a problem with the insurance and when I call the insurance they say there’s nothing wrong . I’m so done with this stupid company They don’t care about anyone’s health and they don’t take you seriously…
Beyond a horrible experience. They should not be working with supplies needed for a child to survive!
What an unprofessional organization. Never explained for billing me over $400.00. Asked for an explanation and never responded. Finally tired of being on hold for 20 minutes at a time and paid the bill. Have receipt from credit card, but still being billed months later. Do business with these people, but be aware that it will probably not be a good experience.
Frequently asked questions about Paragon Healthcare Home Office
How is Paragon Healthcare Home Office rated?
Paragon Healthcare Home Office has a 2 star rating with 31 reviews.
When is Paragon Healthcare Home Office open?
Paragon Healthcare Home Office is closed now. It will open on Monday at 9:00 a.m.
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