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Paradise Grills

4.7

About this business

Specialties: Paradise Grills is the world's largest outdoor kitchen manufacturer offering a beautiful selection of outdoor kitchens, tiki bars, hibachis and fire features. Visit our showroom today and let us show you step-by-step why a Paradise Grills product offers the superior quality you have been looking for! 

Location details

2050 N Federal Hwy Suite A, Pompano Beach, FL, 33062, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.71,127 reviews
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Michele R.'s profile image
Michele R. 
3 years ago

Sarasota location, Ryan ****, great sales and support, helping us with selection, delivery schedule, questions, installation and all! We have only used the grill once, and no issues with it thus far. 

Matthew L's profile image
Matthew L 
3 years ago

Unimpressed. Not all parts were delivered at the same time, and the technician had to come out three different times, and I still have a foggy thermometer on the grill. Neither the drawers or the door under the grill are leak proof. Have had mine less than three years, and the refrigerator has already gone out. Nowhere close to being worth what I paid for it. 

Business response:

We have completed multiple no-charge service calls for our customer and resolved all reported issues. We have also shipped for free a replacement thermometer to our customer. The refrigerator is unfortunately out of warranty. 

Raul G's profile image
Raul G 
3 years ago

Excellent service and product. Extremely happy with the results. Customer service was outstanding. 

Steven S's profile image
Steven S 
3 years ago

RUN don't walk AWAY from Paradise Grills. At first glance you appear to be getting a lot for your money. The allure and the look of the grills and kitchen islands in the stores doesn't allow for a closer inspection of the quality of the product you are buying. The grill and burners feel substantial and that is the usual focus of purchasing an outdoor kitchen. This distracts you from examining the quality of the sink and countertop. The store lists the countertop as stone but upon examination they are anything but stone. The ... read more

Mary O's profile image
Mary O 
3 years ago

Joe, the Spring store showroom manager, was so helpful from the moment we walked into the store. He worked with us over a period of days to help us select the perfect grill for us while keeping our budget in mind. He was informative, responded promptly, and professional. We received our grill within 5 days. Alex and Alexander delivered our unit today and were focused, professional, and cleaned up the packaging materials upon their departure. We love our grill!!! I would highly recommend Paradise Grills for your backyard ente... read more

Kelli W's profile image
Kelli W 
3 years ago

We did a lot of research on outdoor kitchens and after looking at so many we decided Paradise Grills was the way to go. Initially, I saw some harsh reviews online which scared us but after visiting the Pompano Beach, Florida store location we are ready to move forward. The company has made many upgrades on its product, the most recent being the countertop material. It looks great! I also read some poor reviews regarding their customer service but the company has made improvements in this area so when I called to ask question... read more

Matthew H's profile image
Matthew H 
3 years ago

I really enjoy my new outdoor kitchen, and this company made the purchase and delivery of it seamless. The kitchen itself seems built to withstand the elements and looks great with the tiki thatch roof! Also, Joey was extremely helpful throughout the whole buying and delivery process. He even helped me when one small metal piece was missing from a u-clamp. Now, the missing part is being shipped directly to my house. A relatively minor inconvenience given the overall quality of this outdoor kitchen. I look forward to using it... read more

Sue N's profile image
Sue N 
3 years ago

We have had a great experience with Paradise Grill. The store manager, Ryan, has been professional and informative. The delivery was swift and Ryan came by to personally take care of a lighting problem. We are enjoying our grill and would recommend Paradise Grill for your outdoor kitchen grilling. 

Curtis H's profile image
Curtis H 
3 years ago

Very happy with my new paradise grill. I can not say enough about my salesman Manny, not only making the purchase easy, but super helpful afterwords as well. 5 star customer service. 

Frequently asked questions about Paradise Grills

How is Paradise Grills rated?

Paradise Grills has a 4.7 star rating with 1,127 reviews. 

When is Paradise Grills open?

Paradise Grills is closed now. It will open tomorrow at 10:00 a.m. 

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