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Paradee Gas Co.

1.2

About this business

Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

28451 John J Williams Hwy, Millsboro, DE, 19966, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2640 reviews
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Keri W's profile image
Keri W 
3 years ago

Having issues getting gas rejoined back up. They locked the tank due to propane levels and now it’s been a week with no heat. We’ve called everyday we’re told we were on the schedule for today and now finding out they never had us down. They’ve been lying about appointment times and to top it off when they originally delivered there was someone home to do the leak check and he never even knocked. I’m tired of fighting with them. I have two small children in my house and no heat. 

Clinton P's profile image
Clinton P 
3 years ago

They extort from customs and still waiting on refund since pick up in December 2021 . Being billed for pickup but will not refund or take out of refund . Take was full on pick up Plus had 20 on Guage before filling up with was 28.6 gallons at 502.00 dollars. Just want my refund and be done with these crooks they deserve negative 10 stars. 

Kay W's profile image
Kay W 
3 years ago

They lie about filling tanks and charge for doing it when they haven't. They called us 'lazy bastards' on a bill. They are not "for you." Avoid this company if you can. 

Linda H's profile image
Linda H 
3 years ago

I have been an Amerigas customer for 6 years, but only on occasion. It proved to be faulty most of the time but this time has been horrific. I ordered propane on the 15th of February of 2022, and they told me the propane would be here is 5 days. Then I received an e-ail and it said it would be here in the approximate time of 5 days more. Still not here BUT I have definitely been charged the $689.00 on my credit card. Amerigas now has an automated phone line and to get someone that is not a recording, or even speaks English, ... read more

Bonnie J's profile image
Bonnie J 
3 years ago

We called when we were at 30%. They promised to come within 2 weeks to fill our tanks. Two weeks pass and nothing. After 3 weeks, we were on reserve and called and called. They promised to come within 24 hr then promised to come as soon as possible then promised to put us on emergency. We went 2 days without heat before they finally came. We had to call every other hour for a day to get them to come. They then had to check to make sure there were no leaks since tanks had been completely empty. They had the audacity to change... read more

Norla C's profile image
Norla C 
3 years ago

Unfortunately, Amerigas is the only propane provider serving my rural location. While delivery is fast and easy to order on-line their customer service is minimal and the worst is their billing. When you sign up for their payment plan you have to pay every month, even when you have paid off your bill. They say you are paying toward the future, but their billing is difficult to read (and I'm educated, they serve a large number of uneducated customers), so you really can't know when you've paid off a delivery. I think they sho... read more

Justin K's profile image
Justin K 
3 years ago

Amerigas is a horrible company. Hiked my prices over a dollar per gallon over current local market price with no notice. When I tried to talk to someone about it I get sent to a snippy VA in the phillipenes, nice one AMERIgas. When I finally got to someone to talk about it they said they would file a ticket with billing and be back in touch. Well they got back in touch with nothing but a late fee. These people are criminals and I will never use them again. 

Marina P's profile image
Marina P 
3 years ago

The company used to be decent, now the 5oo gal propane tank has been sitting on my property since last September. Our builders asked for the removal but it is still here! I have been calling the Amerigas - nothing is happening. Please avoid this company at all costs! 

Joshua S's profile image
Joshua S 
3 years ago

Worst company I've ever experienced! Our service was great from our previous company until they were bought out by Amerigas. Most of our home is propane heat and we are located in the Northwest where the winters can be long and cold. Needless to say, we nearly ran out of propane in the winter of 2020. We contacted the company for a refill when our 500 gallon tank was at 25%. They stated that we should contact them around 40% so there is plenty of time to make delivery. Ok. No problem even though the previous company had no p... read more

Frequently asked questions about Paradee Gas Co.

How is Paradee Gas Co. rated?

Paradee Gas Co. has a 1.2 star rating with 640 reviews. 

When is Paradee Gas Co. open?

Paradee Gas Co. is closed now. It will open tomorrow at 8:00 a.m. 

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