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7151 Old Hwy 99 N, Roseburg, OR, 97470, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Very pleasant and helpful..
These guys/gals here are awesome. Each person here has always been really great to work with and always makes sure I know what's going on. And big shout out to Mike for really going above and beyond. It's not their fault that my truck is down, but they make it much easier to deal with.
Owner/Operators, avoid this shop unless you want to fight to get your truck back and then it will derate on you. Not to mention the fact they kept our truck two weeks longer than they should have! We made an appointment a MONTH early for a new radiator and an in-frame. In-frames on average take 43 hours to complete. They took a month. Parts were ordered before we left the truck. They were given specific instructions to not perform any work not covered by our after market warranty, including labor. When the final bill was tal... read more
Owner/Operators, avoid this shop unless you want to fight to get your truck back and then it will derate on you. Not to mention the fact they kept our truck two weeks longer than they should have! We made an appointment a MONTH early for a new radiator and an in-frame. In-frames on average take 43 hours to complete. They took a month. Parts were ordered before we left the truck. They were given specific instructions to not perform any work not covered by our after market warranty, including labor. When the final bill was tal... read more
To be honest I do agree with the reviews that the staff in the office are above average and friendly and knowledgeable. But....it ends there. We brought a T680 in to have it completely gone through to get on the road ASAP. We mentioned the company we were leasing on to and the truck had to pass a DOT Inspection. One thing we noted is the customer service as far as keeping you up to date on progress is non-existent. We had to call everytime. Owner Operators do tend to get charged more on average but after the cams and valve t... read more
Papé Kenworth has a 4.3 star rating with 61 reviews.
Papé Kenworth is closed now. It will open tomorrow at 8:00 a.m.
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