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Panini's Grill of Willoughby is located at 37333 Euclid Ave, Willoughby, OH. This business specializes in Barbecue Restaurants and has 1 review(s) with a star rating of 5.0.
37333 Euclid Ave, Willoughby, OH, 44094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to Midnight | |
Tue | 11:00 a.m. to Midnight | |
Wed | 11:00 a.m. to Midnight | |
Thu | 11:00 a.m. to 1:00 a.m. | |
Fri | 11:00 a.m. to 1:00 a.m. | |
Sat | 11:00 a.m. to 1:00 a.m. | |
Sun | 11:00 a.m. to Midnight |
Don't expect service at the bar on an early Saturday afternoon.
Never have had a bad experience at this location except for a few weeks ago. Waited for a table which wasn't an issue but what I observed with the hostesses and several waitresses...they had long hair, not pulled back or up in a pony. As I watched one young lady constantly flipping her hair back then handling the table setups I'm thinking and watching her set our table hands in her hair flipping it back that she is touching the silverware, dishes that we are going to use. Worked in the restaurant industry all through college... read more
Business response:
So sorry for the delayed response. All aspects of restaurant safety and etiquette are very important to us, we invest a lot of time into training, in order to prevent any situation like you described. We looked into this and do take your feedback serious. Any behavior from our staff which is, not to our standards is correct immediately. We would love to invite you back, please contact us so we may provide you with our typicle awesome experience.
Jess the bartender is amazing! Very kind and efficient worker. 1st time here- will always come back because food out hot and quick! plus- our beers were never empty!
Business response:
Jess is awesome! Thank you!
Service good and very busy place. If your in Cleveland,you eat a Panini...overstuffed with real Italian bread, slaw etc...
Business response:
Thank you for the review. Happy New Year!
Worst service I've had at any Panini's! One time i was there I was actually going up to the bar getting my own drinks because my server was so terrible!
Business response:
Hi Amanda. I sincerely apologize for the negative experience you had at our location. If you can please message me additional details so I can look into this situation further. Thank you.
Absolutely horrible service!!!! Took forever to come take our order after bringing out our drinks. Then when our food came out 3 of the 4 sandwiches had no fries!! Now we are waiting forever for our check! DEFINITELY WILL NOT BE COMING BACK HERE AND ADVISE THE SAME FOR ANYONE ELSE!!! Servers are more concerned with talking to others then helping people!!!
Panini's Grill of Willoughby has a 4.3 star rating with 941 reviews.
Panini's Grill of Willoughby is closed now. It will open at 11:00 a.m.
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