This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pancho's Mexican Restaurant
- Mexican
- West Memphis, AR
About this business
Location details
3600 East Broadway Street, West Memphis, AR, 72301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Recommendedthey remolding look so good and bright u see everything and great food and great waiters take good care of us great job
Business response:
David, you're more than welcome for the nice meal and friendly service. We appreciate your kind review and invite you back our way for more good times here soon. -The Team at Pancho's
RecommendedGreat food, ponchos dip, service & newly refurbished inside area but bring back the cherry cokes( ROY ROGERS)!!
Business response:
Debra, we will pass this input on for you. Thank you for dining with us and taking the time to leave such fantastic feedback. Can't wait to serve you that next order of our dip. -The Team at Pancho's
the food is not good and the place is nasty.not recommended
Business response:
Victor, we're sorry the meal you had here recently was not your preference. We offer a variety of Mexican dishes and hope we can narrow down something you'll enjoy if you give us another chance to impress you. -The Team at Pancho's
Terrible service last night for dinner. Food did not taste fresh. Very slow and by the time I got silverware, my food was cold. Disappointing!
Business response:
Tabitha, we're sorry if you didn't like the cheese dip this time around, but we assure you it was our original recipe. Please come back soon to enjoy the dishes you know and love here. -The Team at Pancho's
RecommendedNostalgic place to eat! Been around long time!
Business response:
Tami, we're so glad you stopped in! We'll see you again. -The Team at Pancho's
Slow service and microwaved food
RecommendedEverything was delicious. Our waitress was so sweet.
Business response:
Devida, thank you for taking a moment to leave this kind feedback for the meal you had at our place. From the delicious dishes you tried to the friendly service, we hope the experience brings you back for more soon. -The Team at Pancho's
RecommendedThe food is good but have had very bad service recently. Takes forever before anyone even asks for your drink order. Seems as if the staff is trying to avoid you. Not to mention that R&B music being played in a mexican restaurant is a bit different. Didnt know if I wanted beans and rice or to bump and grind. Will go back and hope for better service, just hope Panchos isnt on a very bad decline. Visited Saturday 7-25-2020. Not a fan of the new decor. But Im just biased of the nostalgia of the old panchos I guess.
Business response:
Bobby, we're sorry that your last visit didn't quite live up to previous expectations. While we are adjusting to new rules and guidelines, you should still always be served promptly. We can ensure that your next visit will certainly go smoother than the last. -The Team at Pancho's
I just tried to have lunch. we were very excited for the reopen however the gentleman who was seating us left us standing in front of a booth that he said he would clean for us. Not a big deal at all except that instead of going to get something to clean the table, he went to chat it up with a guest who was leaving while we stood there. Waiting. They might want to work on customer service now that the remodel is done.
Business response:
Christy, we apologize that this was your experience with us. Your safety is a top priority for us, however we should have taken care of it swiftly and promptly. We look forward to having you back so we can redeem ourselves with a seamless and delicious second experience -The Team at Pancho's
Frequently asked questions about Pancho's Mexican Restaurant
How is Pancho's Mexican Restaurant rated?
Pancho's Mexican Restaurant has a 4 star rating with 427 reviews.
When is Pancho's Mexican Restaurant open?
Pancho's Mexican Restaurant is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com