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Pancho's Mexican Restaurant

4.4

About this business

Bienvenidos, amigos!! Our family's recipes are straight from Mexico's heartland, Guadalajara. We want your dining experience with us to be truly unforgettable. So sit back, relax, and let us serve you! 

Location details

2715 US-411, Maryville, TN, 37801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,421 reviews
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Nancy Beasley-Farmer's profile image
Nancy Beasley-Farmer 
7 years ago

The best food ever!!! If you want a good authentic Mexican meal be sure to eat at Pancho's !!! 

Tom Hardy's profile image
Tom Hardy 
7 years ago

We were not impressed. Both of the orders for fajitas were over done to the point of burned. Also the flan was the same which would've been good but should've taken off the heat much sooner. Flan did have a nice taste the same it was overcooked. We're not likely to be back 

Business response:

Amigo, we're sorry you didn't have a great experience with us recently. We take reviews of our restaurant very seriously and always look into them. Your server and the owner both remembered you and when asked if everything with your meal was fine, no complaints were brought up. We are happy to address any issues while at the restaurant immediately. So please let us know during your visit if something is unsatisfactory if you decide to come back. 

Kelly Salyer's profile image
Kelly Salyer 
7 years ago

Great food and service. Love the salsa. We visit every time we come to Maryville. 

Shannon Summers Thackston's profile image
Shannon Summers Thackston 
7 years ago

Excellent food and service! Our family of 5 plus a friend ate a lot of food for a very reasonable amount!! 

Kristie Sands's profile image
Kristie Sands 
7 years ago

The food was great. However I ordered a frozen margarita when she brought it it wasn't frozen. Then told me they don't make them frozen after I specifically asked if they had frozen. Grrr! 

Business response:

Kristie sorry that your margarita wasn't to your satisfaction. I think what our server was trying to say is that we don't have one of those specialized machines to keep the margarita in a slushy type of consistency. We make them to order when they are ready. We'll make sure to do better next time 

Brandon Corbett's profile image
Brandon Corbett 
7 years ago

Pancho's is a fantastic Mexican restaurant. The food is always delicious and the service is great. The staff treat you like family and the atmosphere is fun and inviting. After leaving my favorite Mexican restaurant in Arizona a few months ago, I'm glad to say that I have found my new favorite Mexican restaurant. 

Business response:

Thank you for the kind review, amigo! Welcome to the area, and it's our pleasure to have you as a customer!! 

Teresa Johnson's profile image
Teresa Johnson 
7 years ago
Michael J Mueller's profile image
Michael J Mueller 
7 years ago
Monty Walker's profile image
Monty Walker 
7 years ago

This is my favorite restaurant, I've been eating here since it's been open. The food is always excellent, the owners are so friendly, they make you feel at home. Service is so good, I have my favorite server but the experience always leaves me feeling awesome. Keep up the great work...from one of your biggest fans :) 

Business response:

Thank you, amigo! We appreciate the many years you have supported our business! We are blessed to have loyal customers like you 👍🏼👍🏼👍🏼 

Frequently asked questions about Pancho's Mexican Restaurant

How is Pancho's Mexican Restaurant rated?

Pancho's Mexican Restaurant has a 4.4 star rating with 1,421 reviews. 

When is Pancho's Mexican Restaurant open?

Pancho's Mexican Restaurant is closed now. It will open at 9:00 a.m. 

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