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795 El Camino Real Building 3rd, Palo Alto, CA, 94301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poorly managed vaccine experience, even with an appointment, we had to wait in line for an hour and half! I had vaccine shots at the mountain view location and the wait was usually less than 10 minutes. Clearly the management at the Palo Alto location didn't put enough thoughts into the patient experience. The staff was not apologetic at all and had this "you should be glad you are getting the vaccine today" attitude :(
Poor customer service. No one picks up phone for scheduling. Cancels appointment when arriving within 10 min window
Terrible experience. The phone agent first scheduled me a wrong provider who didn’t actually treat my elbow problem. Then after they found the mistakes they just directly canceled the appointment without notifying me. I just went to the hospital and knew my appointment was cancelled. Surprise!!!
Five stars says it all.
PAMF Lee Building has a 4.1 star rating with 37 reviews.
PAMF Lee Building is closed now. It will open on Monday at 9:00 a.m.
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