Palmetto Primary Care Physicians: Oakbrook Office

Victoria Dolsman 

on Google

2 months ago

Just left an appointment with my mother she had such a bad experience she had a panic attack on the way home. Dr. Karen smith is an arrogant, judgmental, disorganized, and over all rude physician. Her tone comes off extremely harsh and she constantly would talk over my mother, her unprofessionalism really astounds me. My mother is going through a shoulder injury and only has use of one arm Dr. Smith was well aware of this as she was reading one of the pain medications she is on for said injury, when she was done with this bo... read more

Shannon B 

on Google

3 months ago

I really haven’t had any issues going here until recently. Last year my iron flagged as very low, I was told to start an iron supplement, which I did. Wasn’t feeling any better so I went back & had my iron rechecked & it’s even lower. She referred me to oncology. Well they sent it to an oncologist who is out of network. It’s been over a week and I’m not even scheduled in with the oncologist. So I called back & she’s telling me I have to wait another week. I told her I felt bad & she showed absolutely no compassion, she acted... read more

Anonymous 

on Google

a year ago

I had two negative experiences with people on the phone at the front desk, and chose to cancel my appointment (I was a new patient establishing care) as a result. I was hung up on, on two separate occasions by the staff. These situations prompted me to read the reviews of the practice and I did not feel comfortable coming to a provider that has such poor feedback. I actually called the supervisor a few hours later because I wanted to share my experience and she listened politely but did not offer one apology. When I mentione... read more

Bridgette Turner 

on Google

a year ago

I had two negative experiences with people on the phone at the front desk, and chose to cancel my appointment (I was a new patient establishing care) as a result. I was hung up on, on two separate occasions by the staff. These situations prompted me to read the reviews of the practice and I did not feel comfortable coming to a provider that has such poor feedback. I actually called the supervisor a few hours later because I wanted to share my experience and she listened politely but did not offer one apology. When I mentione... read more

Anonymous 

on Google

a year ago

Dr Stolin is not a great listener and the office as a whole was even worse. I see her as my PCP and have tried to address issues with my weight that were strange. I put on 30 pounds of water weight in a year, she tells me to “stop drinking so many lattes” verbatim. Turns out it was my birth control, and the weight went away when I swapped, no thanks to her because the office couldn’t figure out how to bill birth control. In my visit to establish care, she entered my height as 53 inches instead of 5’3” and looked at me, strai... read more