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Palmetto Internal Medicine and Primary Care

3.2
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About this business

Location details

300 W Butler Rd, #A, Mauldin, SC, 29662, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.292 reviews
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Johanna Metras's profile image
Johanna Metras 
2 weeks ago

I continue to be denied refills to my asthma medications. Nurse for my doctor keeps saying I need another follow up appointment and that physicals don't count as appointments to get prescription refills. I am a cash pay patient. I've been twice within 4 months and paid up front. First appointment was in December and then scheduled what I was told was a FOLLOW UP APPOINTMENT in March. Now I'm being told that was a physical not a follow up. Seems like all they care about is $$$$$. Also ran unnecessary tests because I have big ... read more

Morgane Bryson's profile image
Morgane Bryson 
3 weeks ago

I do not recommend this office at all. I love my doctor but the way this office handles business is horrendous. First, you must pay $150 BEFORE being seen. What happened to only having to pay the copay? Even if your appointment is not $150, you pay that amount and they keep the difference "on file" to apply it at your next visit. The difference was never applied at my next visit, they just kept my money until I realized it and requested a refund. If you are not careful and check what is being charged to your insurance, they ... read more

Jon's profile image
4 months ago

I needed a new doctor and this place was very close but after reading the reviews I'd say stay away. I'm all for businesses responding to reviews but not acknowledging people's complaints and coming up with excuses saying they are lieing and blaming the patient is not the way to do it. 

Cheryl Brown's profile image
Cheryl Brown 
7 months ago

Please do yourself a huge favor and choose another doctor's office. I went to the nurse practitioner as well as Dr.K so I have experience with both. They kept running the same lab tests over and over again without thinking of possibilities of why my joints and bones hurt so badly. They actually told me that I have to deal with it! I found a new doctor of course and immediately he said I bet your vitamin D deficient and as it turned out indeed I was. Problem solved immediately!! This is a simple lab test that needs to be run ... read more

Dianne Phelps's profile image
Dianne Phelps 
11 months ago

My appointment was May 4, 2023 for a physical. I’m still waiting for a returned call from Alicia Ruland’s nurse. The office manager told me that their machine was not set up to take personal checks (a lie). This review was done on May 20, 2023. I will not be going back there. I received two phone calls prior to my appointment on the day of my appointment. They should have told me to dress for a breast exam, and they did not mention that they would not take a personal check. 

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Frequently asked questions about Palmetto Internal Medicine and Primary Care

How is Palmetto Internal Medicine and Primary Care rated?

Palmetto Internal Medicine and Primary Care has a 3.2 star rating with 92 reviews. 

When is Palmetto Internal Medicine and Primary Care open?

Palmetto Internal Medicine and Primary Care is open now. It will close at 5:00 p.m.  

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