Pagel & Sons Jewelers

angel 

on Dex Knows

12 years ago

Treated very poorly The last 2 interactions with pagel have been poor I got called a liar both on the phone and in person from these people they swear they never talked to me on the phone, then when I come in and tell them what the said they had in stock they said I was mistaken again... They are VERY rude and arrogant especially the heavy set blonde she is the worst. 

Ali B. 

on Insider Pages

12 years ago

Great with repairs I have never actually bought an item from Pagel & Sons, but have been there for repairs three times and have had a great experience. They were willing to work on a watch that wasn't purchased at their store, they were friendly and helped me right away, and if the fix was small they didn't even charge me for the repair. I had gotten turned away from the store that I actually bought the watch from because they said they couldn't fix it, but Pagel & Sons did. I have had pleasant experiences with them and will... read more

Elizabeth 

on Dex Knows

12 years ago

Service at Pagels I have been in the Killeen area since the 70's and have made several purchases or had repairs done at Pagels-I remember the Pagel mother and father,always very nice people.-Have always been a satsfied customer-ALL the people I've dealt with at the store (Especially Elizabeth) have always been very helpful and have given great service. 

Mike25411 

on Dex Knows

12 years ago

Great jewelers I have been in the Killeen area for 15 years. First time I went to Pagel's was about 10 years ago. Have been there numerous times. Have always had great service. Prices have always been very reasonable. Just picked up two watches for repair. New battery in one and new band on other. Only place that I can find a band for the watch my wife bought for my retirement from the Army 11 years ago. Had to cut the band to fit and only charged me for band, no labor. Have bought quite a bit of jewelry for my wife. Will co... read more

Rachel P. 

on Insider Pages

13 years ago

Excellent service, great product I had a great experience at Pagel and Sons. I recently took in two engagement rings that had belonged to family members. I wanted the center stone taken out of one and put into the second setting. I was helped by Kathy, who answered all my questions and gave me a ballpark price estimate for the work. The work took about a week and the ring is gorgeous. Not only is the craftsmenship perfect but when they resized the ring they cleaned up some shoddy work that had been done previously. And the p... read more

Handy 

on Dex Knows

13 years ago

Relax I compete against Pagel's and I can't believe the the fact that people want to write bad reviews for piddly BS. $21 to fix your bracelet!?! You should have paid them and thanked them! I do watch batteries also. If you needed that battery so soon you would have gotten it replaced 2 months ago when it died for $12 at walmart (if the battery person was there). 

timothy u. 

on Insider Pages

13 years ago

Awesome this place is goog for there ingravings. I took my cross there and got my name put on it. It only cost 8.25 so the prices aren't bad either. I thought the people were nice and helpful. 

lisaintexas 

on Yellow Pages

13 years ago

I took a $3000. bracelet to this jeweler to get an estimate on either repairing the clasp or adding a safety chain & left it with a nice lady, Becky, who was helpful in answering some questions about the possible solutions for my bracelet and some other jewelry that I was interested in. Before I left, she said I would be called when an estimate was complete. Over a week passed, I hadn't heard from them. I called, was told that repairs to the clasp were complete, at a $21. cost. I told her that, repairs hadn't been authorized... read more