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Paddock Chevrolet, Inc.

4.2

About this business

Official Chevrolet Dealership in Kenmore, New York. Paddock Chevrolet has been in Buffalo since 1935. 

Location details

3232 Delaware Ave, Kenmore, NY, 14217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.22,305 reviews
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george n's profile image
george n 
a year ago

Horrible service department, my 2022 ******** truck has a paint issue that should be under warranty. The service guy "Ken" when I was there for my appointment was extremely rude, demeaning and belittling me. Treated me like I was stupid, there are many complaints about paint issues with these vehicles online. I had never had any work done on that panel, basically told me I was a liar. I brought it somewhere else for an "second opinion" they said it was bad paint or bad primmer issue underneath making the paint lift. I HAVE N... read more

Jeffrey A's profile image
Jeffrey A 
2 years ago

I was promised a lower interest rate than I received if I came and looked at vehicle and it's on the web site 5.19 %with good credit mine is 840 and I am paying 6.9%this is bate and switch and they changed the length of the loan .To make it sound better 

Mary Beth B.'s profile image
Mary Beth B. 
3 years ago

I was referred to Paddock Chevrolet in regard to my upcoming lease. I met with the salesman and the finance manager. I was told that in order to be "put on the list" to choose a vehicle when one became available I would have to put down a $500 deposit. I was NEVER told this was their policy and it was non-refundable. After deciding to go with another dealership I contacted Paddock and at that time was advised about " their policy." I never signed any paperwork or contract. I contacted my credit card carrier and put through a... read more

Elizabeth L.'s profile image
Elizabeth L. 
3 years ago

They are good liars. Company family related employees that all backed each other's up. Never put the valve cap back on, I drove my car away and stop in the middle of the road. They said that they pull the motor apart and in order to get the part back in my vehicle it was going to come up with extra charges to get the part they pull out, back in! 

Kimberly C.'s profile image
Kimberly C. 
3 years ago

Paddock basically lied to me about a repair that was under warranty. They said it wasn't under warranty and proceeded to charge me $1300. for the repair. I was told from another ********* dealer that not only is the repair in fact under warranty... they wanted to charge me almost double the cost of the repair!! Needless to say, ********Chevrolet has our back and are doing the repairs for free. Paddock also charged me $119.57 for the scan that my mechanic had already done, telling me that 90% of scans from repair shops are wr... read more

Leona C's profile image
Leona C 
3 years ago

Was not informed car was a rental as purchasing a rental would violate GMS discount contract. 

Jesse W.'s profile image
Jesse W. 
4 years ago

I purchased a ***** **** from paddock chevy About a year ago. I was pressured into a extended warranty I really didn't want due to pass extended warranty experiences haven't Been the greatest and I was assured by the Finance department at paddock chevy that The warranty they offered was superior to Most extended warranties out there. Well as of today the "superior warranty "hasn't covered anything. I was at paddocks service department yesterday and was told the warranty I was assured was "going to protect me " wasn't going t... read more

Frequently asked questions about Paddock Chevrolet, Inc.

How is Paddock Chevrolet, Inc. rated?

Paddock Chevrolet, Inc. has a 4.2 star rating with 2,305 reviews. 

When is Paddock Chevrolet, Inc. open?

Paddock Chevrolet, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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