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Pacific Sun Tanning

4.1

About this business

Pacific Sun has been voted the #1 place to tan in Northern Nevada for the last 5 years! Use your tanning package at any of the 6 Reno & Sparks locations. Choose from 5 levels of tanning, airbrush/sunless tanning and products by Designer Skin. Tanning at Pacific Sun guarantees you will get that perfect, golden tan you desire. You will experience amazing customer service in all of our modern and exceptionally clean salons. Tanning packages include sessions or unlimited usage. 

Location details

500 E Moana Ln, Ste C, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1126 reviews
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Danielle Knadle's profile image
Danielle Knadle 
5 years ago

I have never before been treated by a company like the way the staff here have treated me. I normally don't leave reviews but this needs to heard. I originally signed up only wanting a 30 day pass to tan before vacation. The employee signing me up had told me to sign a form and she said I could come as much as I wanted for the month and that the next month I would just have to reinstate the monthly pass it if I wanted to go for another month. She did not explain about me signing a membership or being charged on a monthly bas... read more

Kim Sydnor's profile image
Kim Sydnor 
5 years ago

Unethical business practices! You have to complete the forms multiple times to place your account on hold. No call backs and very rude Mgmt that refuse to help! 

Heidi Schofield's profile image
Heidi Schofield 
6 years ago

Worst customer service I’ve ever experienced. 

Kara Savant's profile image
Kara Savant 
6 years ago

UPDATED Still waiting on a refund that was promised over a misunderstanding between an employee and myself. After the 3-5 business days had past and no refund, I called to let the company know and asked for a receipt to be emailed to me for the completed transaction. No receipt was sent. I called again last Thursday and was told the refund had been completed that day, here another 3-5 business days have passed and still nothing has hit my bank. This only leaves me to believe the manager has consistently lied to me. I hope ke... read more

Katy Elder's profile image
Katy Elder 
6 years ago
Paula Baker's profile image
Paula Baker 
6 years ago

no communication on auto payments no email receipt or payment reminder so if a payment does not clear you are just terminated and you have to pay membership fee again. 

HD Helane's profile image
HD Helane 
7 years ago

This place it's close to my house, I wish Saturday and Sunday it opened earlier then 10 that would be great, and wish it offered deals more often 

Christina HD's profile image
Christina HD 
recommend  Recommended
7 years ago

This place it's close to my house, I wish Saturday and Sunday it opened earlier then 10 that would be great, and wish it offered deals more often 

Leah May's profile image
Leah May 
7 years ago

I paid for a body wrap here and never had time to get it. I also paid $60 monthly for a service I rarely used for over 6 months, maybe a year or more. But I did pay for any time in a bed I used as you pay UPFRONT. I canceled my membership because I frankly couldn't afford it- AND WASNT USING it; and now I can't even get my body wrap done because I owe a $130 fee for canceling a tanning thing??!! You have got to be kidding me. Disgusting. You guys should be ashamed. 

Frequently asked questions about Pacific Sun Tanning

How is Pacific Sun Tanning rated?

Pacific Sun Tanning has a 4.1 star rating with 126 reviews. 

When is Pacific Sun Tanning open?

Pacific Sun Tanning is closed now. It will open at 9:00 a.m. 

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