Pacific Medical, Inc.

Edgar Bucio 

on Google

3 months ago

Love seeing Bobby he's very kind to us every time we see him once a month but he really needs some one else to answer his phone calls. I called to reschedule a appointment and the woman who answered was really unprofessional and yelled at me through the phone like she was pissed off I was rescheduling. This is not the first nor the second time it has happened. She needs to go like NOW!! 

Abhishek Singh 

on Google

7 months ago

Exorbitantly high price. They charged $675 for a knee wrap which you can get in CVS or Walgreens for maximum $50-$60. I visited John Muir Urgent care, paid everything on MyChart and had no idea I would be charged $675 from Pacific Medical, Inc for a knee wrap. They already charged my insurance $375 and were sending emails for the remainder. I thought it's just another spam and was clueless. The knee wrap is from a company called Top Shelf and on its website I do not see any price. Unbelievable. This is just wrong on so many ... read more

vida rowhani 

on Google

2 years ago

Their customer service is terrible. They delayed my son’s treatment for weeks just because they did not do their work on time. I ended up following with the insurance and do their job and finally I moved to another clinic because they are not reliable. 

Marty 

on Google

2 years ago

Horrible customer service. I would give them -5 stars if I could. They don't answer their phone and when they finally call you back they are incredibly rude. You have choices, do yourself a favor, ask your health care provider to use a different supplier 

Rosalie Howarth 

on Google

2 years ago

I highly recommend this place if the flimsy flappy orthotics your podiatrist keeps making for you are not providing the support you need for very flat feet (fallen arches). Bobby the orthotist is very talented. The only reason I do not give it 5 stars is that twice now I have waited and waited for The call that my orthotics are in, only to Finally call them and find out that had already come in but no one called me.