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10900 N Blaney Ave, Cupertino, CA, 95014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The customer service department at this location is permanently closed.
Last Friday, I called PG&E customer service office for help to change my on line payment method. Their representative Tealila was very patient guided me step by step until finishing. I need more help after I found I made a mistake. This time I reached representative Beatriz( I hope I spell her name right) she was really ran out her way to helping me. I am a senior, not computer oriented, for such fantastic service is greatly appreciated.
This is the worst customer experience. I can’t get anyone on the phone and I just tried to go to customer service but this location is closed, which is not updated in Google as of now. There’s no way for me to resolve a payment option so I have to manually enter in my payments online every month and am charged a fee. The worst.
Pacific Gas and Electric Company has a 2.5 star rating with 37 reviews.
Pacific Gas and Electric Company is closed now. It will open at 8:30 a.m.
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