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Pacific Elite Collision Centers - South County
- Body Shops
- Mission Viejo, CA
About this business
Location details
28400 B, Marguerite Pkwy, Mission Viejo, CA, 92692, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am leaving this review at the management team's request. While I appreciate that the General Manager personally delivered my vehicle during the initial pickup, my experience with the service advisor, Chris, and the overall quality control fell well short of professional standards. During the initial drop-off, processing took an hour despite me being the only customer present. Throughout the entire repair process, no communication. When the vehicle was first marked ready, several basic quality control issues were immediatel... read more
I had a great experience with this company. I was extremely stressed after my car accident, but they made the entire repair process so easy and stress-free. My advisor, Michael Smith, was incredibly helpful and took care of everything for me, including arranging the rental car. The communication throughout the process was excellent. When I picked up my car, it looked amazing. It was repaired perfectly, and it was so clean that it felt like I was getting a new car back. I’m very grateful for all their help and would highly re... read more
Extraordinary care always… what a team . So efficient and courteous.. love receptionist Jeanie
Alex West helped me with the process of getting the front end of my car fixed and I appreciate him a lot for going above and beyond to make sure I was happy with the repairs!
Frequently asked questions about Pacific Elite Collision Centers - South County
How is Pacific Elite Collision Centers - South County rated?
Pacific Elite Collision Centers - South County has a 4.5 star rating with 109 reviews.
When is Pacific Elite Collision Centers - South County open?
Pacific Elite Collision Centers - South County is closed now. It will open tomorrow at 8:00 a.m.
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