P A C H U L A H

sloane petters 

on Google

a week ago

I bought a custom piece from Pachulah for my daughter. When she opened it, there was an Etsy tag on it. After looking up the seller, I was charged almost six times the original Etsy price. I was assured via text by Danny (the owner) that this item was made “at the Pachulah factory.” I personally watched Danny box the item at pickup. He showed me the front of the necklace inside the box, but the Etsy tag was attached to the back, which I did not see at the time. I am extremely upset by the false claims that this was a custom ... read more

Victoria McCauley 

on Google

6 months ago

I left my watches with their in-house repair person with the understanding I'd get an estimate before any work was done. That was Monday. It's Friday and my four calls had not been answered. I was getting nervous and went to the store. It was completely cleared out. Everything was gone. It was in that moment I got a message that my watches could be picked up at the new location and that the work had been done. No estimate was given. I did get my pieces back, but I just don't feel like I can trust the business anymore. I know... read more

Adam Kubel 

on Google

a year ago

I was VERY impressed with Howie, and his attention to detail in servicing a 1988 TT Rolex DateJust. The watch was my fathers, and has sentimental value to me, so I was nervous to have it worked on by just anyone. If you have the dreaded "Band stretch" with a vintage jubliee strap, your repair options are very limited and a super specialized service which only a handful of places can do (I think there is just one shop in Miami in the US). Most just replace the strap or change to another material, but a pin replacement is the ... read more

Philip Schram 

on Google

a year ago

Went in for a small watch repair. The gentleman was very nice and did not charge me. He could easily have charged me $10 $15 and I would have gladly paid it but he charged me nothing which was amazing. Thank you. Remarkable service 

Johnna van Deth 

on Google

a year ago

Anna did an amazing job creating my custom wedding earrings! They were absolutely stunning and exactly what I envisioned. When they ended up being a bit too long, she quickly fixed them for me with no hassle. Her attention to detail and dedication to making sure everything was perfect really stood out. I couldn't be happier with her work. She definitely deserves a raise! Highly recommend her for any custom jewelry needs.