Overlook Point Apartments

Jerry L 

on BBB

3 years ago

RUN!!!!!!!!!!!!!!!!!!! DO NOT RENT FROM ANY OF THEIR PROPERTIES. ******* Park Apartments has a ROACH AND MICE ISSUE. I have been complaining about this issue for 6 months and nothing has been resolved. the exterminator came out once a week for 6 months. They know they have a problem but try to blame the residents. I have been told by people who have lived here for YEARS have said that there has always been an issue. THIS PLACE NEEDS TO BE SHUT DOWN. 

Laquesha H 

on BBB

3 years ago

I wish I can give this ZERO, in **** I am a victim of domestic violence and need to move out of my apartment for safety reasons. The Apartment was called Park Place at that time and now goes by the name ******** I followed all the protocols including emailing them and send out my police report and letter from the domestic violence shelter with moved me 4 hours away from my abuser. Today a collection agency call me to inform me that Harbor Group Management has and outstanding balance of ******** as of today October 11, **** a... read more

Donttread 

on BBB

3 years ago

You have taken over properties and made life for the older community very difficult. Your brash style and difficult rules plus how you bully residents into paying more is despicable. No one should rent from you. Ever. Stay away!! 

Josh B 

on BBB

3 years ago

This whole complex is TRASH! I have a list of complaints from roaches and spiders, to the sink falling in, my toilet is broken, leaks, fires, break ins, gun shots and extremely poor management and maintenance. I have tried multiple times to get these issues addressed but I have been ignored for MONTHS. I have been a great tenant. Never gave them any hassles or issues, and THIS is how I am "appreciated"? Do not move here. You will regret it. You will hate waking up here every day. I would feel safer at the ***** ***** than th... read more

Amy G 

on BBB

3 years ago

Shamefully terrible. I live at **** ***** ***** I have 8 open service requests about our patio door leaking and the front entrance letting water in every time it rains. SEVERAL have been closed without having work done from me and the previous tenants. Nearly 2 years these same complaints have been turned in for this unit without having anything done. The office is so rude. They won't do anything in a timely manner, lie constantly, they don't even print service requests for maintenance but you better pay that rent on tome! .... read more

Nathan H 

on BBB

3 years ago

I am not the kind of person to leave bad reviews but I am making an exception. In February of this year during the winter storm the pipes burst due to freezing temperatures, flooding my apartment and many other units. Following that instance ********* South refused to give me a livable unit for weeks and sent me numerous insulting and threatening emails. They won't accept responsibility for not draining the fire sprinkler system even though the responding fire department have determined they were at fault. I have also caught... read more

Deborah R 

on BBB

3 years ago

Reside in apartment complex owned by Harbor Group Management. Heritage ***** *** Air *** Increased rent by ******* per month. Lived there 10 years paid rent on time never ever late. This raises price to same as luxury apartments. If you want to charge those prices fix things. Trash everywhere trash at playground never emptied no mulch or anything in 10 years. Took trash can from talk park because they don't want to empty now dog feces in bags on the ground. Only mow every 2 weeks. Pool chairs put out filthy umbrellas don't w... read more

connor s 

on BBB

3 years ago

Worse experience than my college landlords. . The biggest issue was the mouse problem and I called every week asking to get an exterminator and they kept saying they would do it in house. It took them months of me living outside of the apartment (which I paid over ***** each month for) to get one in. Once I moved out I found nest and droppings in places I didn't even know the mice were at. It was a HUGE health issues for my dogs and I. I had 4 and a half months of mouse problems. There was one night where I had 4 mice on top... read more

Victoria A 

on BBB

3 years ago

They charged me for the application, which was non-refundable. I'm ok with that as long as things get processed properly. I was told that I would have an answer within two business days. And that there was an apartment that would be ready within two weeks. The application never got processed at all. They gave me the run-around for two weeks, avoiding my phone calls and voice mails. They kept telling me it was being reviewed by the regional manager, whom I was never allowed to talk to. They kept telling me that I was only go... read more