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10287 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Went to Ourisman Fairfax Toyota for my most recent car purchase. Great customer service. I was treated with respect, and the transaction went smoothly! I could not be more pleased!
Was told the vehicle needed $1900 in service repairs (one item alone was $1600) and took it to a different mechanic for a second opinion. Was told they CANNOT FIND ANYTHING WRONG. Ourisman mechanics and service department must be hard up for work.
Had a great experience at Ourisman Fairfax Toyota. We were quickly attended to by Jaime Alverado. While Jaime was retrieving some information one of the Sales Managers (Marcus Dos Santos) introduced himself. Marcus returned when needed to help us talk through a situation. Once everything was squared away, Ten Muhamed stepped up and helped us with our financing. Finally we were assisted by Colin Cantfil, another Manager, to make sure we got exactly what we were looking for in our financing. All in all, this group worked great... read more
Service managers take time to understand any special needs. Service is delivered in a friendly, professional manner ensuring customer satisfaction.
I bought my Scion here back in 2007. I still take it here for certain services because they're quick, they're not pushy and they will tell you what's essential vs. what can wait, and it's a nice facility if you have to wait.
Ourisman is friendly, efficient and gives outstanding service! I have never had to wait an unreasonable time and I have always enjoyed their comfortable waiting room with reading areas and television areas. There is also coffee and donuts available!! They are competent workmen and their service always dependably reliable. Thank you Ourisman!!
Salesman patiently showed several used cars and explained fact-based pros and cons. He didn’t try to influence me one way or the other. Moving on to the financial transaction process, I felt comfortable during the conversation and appreciated the openness which allowed me to make my own choices. To sum up, I bought a great car at the right price.
I appreciate all the help from Ourisman Fairfax Toyota’s team for my new purchase vehicle. Can’t say enough about Customer service it’s always great!!.. It is well recommended for everyone :)
My service rep, Maurice Allen, is the best. Service department, in general, always courteous and helpful. 50,000 mile checkup was thorough. Provided a loaner car. Personal service with a smile!!
Ourisman Fairfax Toyota-Scion has a 3.5 star rating with 202 reviews.
Ourisman Fairfax Toyota-Scion is closed now. It will open tomorrow at 11:00 a.m.
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