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Osterman Propane
- Propane
- Methuen, MA
About this business
Location details
321 Merrimack St, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update: to add insult to injury, they’ve told me it will take 3-4 weeks to get a refund for the credit on my account after I changed to another company. Nice person on the phone, but all she could tell me two weeks after they picked up my tanks was the “refund is being processed and will take 3-4 weeks”. Ridiculous. So you can’t get deliveries on time, you can’t get anyone on the phone, and when you do they can’t help you, and they don’t respond to website inquiries. Other than that, things are great. —-————-. They were grea... read more
UPDATE…still a horrible company. DO NOT USE!!! The service manager ensured me they were coming to get the tank so it didn’t sit in my yard till Spring. Well it’s March and it’s still there. They even told me to make sure I clear a path to it with the snow storms that were coming so I shoveled a path every storm this ridiculous winter for no reason at all. Met with more long hold times and no calls back shows how much they value their customers….Original Review… DO NOT USE!!! Basically impossible to deal with. Bought a house ... read more
Company is trash. What is the point of having them monitor the tank in real time if they don't fill it on time. Can never get anyone on the phone either. Looking for another supplier.
TERRIBLE!! AVOID AT ALL COST!! My house is on auto delivery and still called 5 days before the heat runs out. Now it is 3rd day that we don’t have heat with kids. They keep telling tomorrow but not happening. I can’t get any other company to fill the tank and customer service does not help at all too. I will file complaint with Attorney General’s office… Can’t stress enough how abysmal the service is…
Frequently asked questions about Osterman Propane
How is Osterman Propane rated?
Osterman Propane has a 2.7 star rating with 67 reviews.
When is Osterman Propane open?
Osterman Propane is open now. It will close at 4:30 p.m.
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