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OrthoVirginia Shrader Road
- Healthcare
- Richmond, VA
About this business
Location details
7858 Shrader Rd 1st floor, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience at OrthoVirginia for Physical Therapy, and got a lot of benefit from the exercises and training. 10/10 Highly recommend, and I'll be coming back to work on other body parts. From the moment you arrive, you get pleasantly greeted by Sandra, and Jordan at the front desk who would help me check in if I was running late. They always had a kind smile to share with me each, and every visit. I was there to work on therapy for my back following an assault. My training Ross did a wonderful job massaging b... read more
Very disappointed in the billing company that OrthoVA has newly contracted with, Cedar.com. We have had an established payment plan for 3 of our children, all requiring surgery, through ortho VA over the past 2 years. The new company will not honor those payments plans and the executive leadership at OrthoVA has refused to return phone calls. When I spoke with escalations, within the company, they said the only recourse we had was to let the account go to collections. The ”manager” at Cedar.com was rude, disrespectful and re... read more
I’ve been a long-time patient, dating back to before the acquisition of Advanced Orthopaedic Centers. Since OrthoVirginia took over, the overall patient experience has noticeably declined. There appears to be significant staff turnover, including physicians, along with ongoing issues related to claims processing and billing. Billing now appears to be outsourced and heavily automated, with nearshore and AI-driven systems that show little interest in resolving legitimate concerns. Most concerning, I recently received an initia... read more
Insane charges for PT. I have received a bill for $190+ for one session and $160+ for another (after ~200 reduced with insurance adjustment). They just showed me the exercise and I had to do it. It wasn't even in a 1 to 1 setting but in a gym like setting where the therapist was switching back and forth with patients less than 1 hour session. The people who work they are nice and kind. But this company is ripping off innocent people in pain. These prices are insane and honestly criminal
Frequently asked questions about OrthoVirginia Shrader Road
How is OrthoVirginia Shrader Road rated?
OrthoVirginia Shrader Road has a 4.7 star rating with 814 reviews.
When is OrthoVirginia Shrader Road open?
OrthoVirginia Shrader Road is open now. It will close at 5:00 p.m.
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