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OrthoVirginia Fair Oaks
- Healthcare
- Fairfax, VA
About this business
Location details
3620 Joseph Siewick Dr #100, Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely disappointed with my experience at OrthoVirginia, specifically with their billing department and customer service. The services were rendered in 2024, yet I did not receive a bill until the end of 2025. Receiving a bill more than a year later, with no prior communication or explanation, is both frustrating and unprofessional. What makes this worse is the complete lack of follow-up from their billing team. Despite multiple attempts to get clarification, no one returns my calls or provides any meaningful assista... read more
Everything was alright until I missed an appointment because I came down with the flu. I became sick the night before my appointment, tried canceling, but couldn't because it was less than 24 hours notice. That I can understand, but then they canceled all my future appointments and discharged me without even talking to me!! Please do yourself a favor and find some where else for your PT!
Dr. Novak did not listen to me or answer my questions. He barely took the time to see me. If you're a woman, avoid this doctor at all costs. He said he would not operate and that I needed a partial knee replacement or just stay in pain. I went to another doctor at INOVA, Dr. Quinn, got the operation to remove my knee bone spurs six months ago and am now pain free and back to my normal life. I'm even doing a 15 minute mile on the elliptical and doing yoga! Do not waste your time even going here.
I was highly disappointed in the medical treatment I received from Dr. Croog.. it seemed like he was just rushing to get to the next patient and I feel like he didn't properly review my injury.. This place is a money grab.. If you ever watched the show MONK.. that pretty much describes this lousy so called doctor..I would not recommend this place to no one.. Although the office manager Andrea was very helpful, other than that thumbs down a very bad experience
The doctor himself is good; however, the overall customer experience was poor. The purpose of the messaging portal is unclear if it does not allow direct communication with the physician. Requiring patients to take time off work and schedule an additional appointment simply to receive a brief summary of test results that were ordered by the doctor is unreasonable and inefficient.
Frequently asked questions about OrthoVirginia Fair Oaks
How is OrthoVirginia Fair Oaks rated?
OrthoVirginia Fair Oaks has a 4.5 star rating with 640 reviews.
When is OrthoVirginia Fair Oaks open?
OrthoVirginia Fair Oaks is closed now. It will open at 8:00 a.m.
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