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3033 N 44th St Ste. 360, Phoenix, AZ, 85018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The worst Medical experience I've ever had. After recovering from Sepsis I strongly urge anyone making a decision on hand surgeons to avoid this unprofessional clinic. I could write a book but please find a small practice with good reviews. The ** I had should NOT be a **. Her PA is just as bad. The head honcho Medical Assistant is incompetent ( to be nice). To say the least this place is a nightmare. I feel so badly for all the elderly that go there.
I had a insurance claim issue and they will not refund my insurance company. My insurance has sent them several letters . Im out $200+ and I did not see any doctors. I live in *******. Very dishonest!!!
Terrible customer service. No one will EVER answer a phone or talk to you. Their "system" to make an appointment tells me to call and the circle continues. This has been an ongoing issue for the 6 months plus I have been seeing doctors and PTs. Very frustrating and staff appears to be just as frustrated. Terrible model for a medical practice.
Horrible experience, rude clerks, nurses, and even doctors. I would not recommend OrthoArizona to my enemies.
I had fractured my left pinky at the end of March and went to urgent care who recommended Ortho Arizona. I scheduled an appointment with ****************. They took x rays and recommended surgery. I had my surgery on April 10th. **************** had surgically put pins in my finger and I was wearing a cast. I was given pain meds and I thought my finger would be better. I was scheduled for rehab as well as follow *** with ****************. Well. My first rehab went ok. My finger felt better as I did the exercises given to me.... read more
Had surgery at the end of October 2023. My insurance says my in-network doctor handles all preauthorizations. My OrthoArizona doc is in-network. Post surgery I get a $8600+ hospital bill for injections that aren't covered under my insurance. Called and verified that OrthoArizona didn't even ask about the injections for preauthorization with my insurance before surgery! I've exhausted all my insurance appeals (all rejected) and I'm still stuck with this HUGE bill. *** even tried to push me off to the injection supplier to see... read more
Do not go here. You are putting your health and bank account at risk., I went there to get gel injections for my knees. They did a prior authorization with my insurance and then called me and said it was 100% covered., They tape all their calls and said they listened to the call and it was exactly what I said they said. After the procedure I got a bill for $650. They said even though they lied to me I still have to pay it or go to collections. Now lets talk about the care I received. They PA did the injections and walked out... read more
Terrible! Forgot to call in prescriptions after I was in for the second time with same issue. Never got to see a Dr, only saw the PA. Staff was very rude. At the *** facility about 10 days later, they had me get in *** tube with my clothes on. When the machine turned on it was shocking me. I told the lady running the test, and she told me verbatim that I was imagining it. I stopped the test. She never once took into consideration that my jeans have a button and zipper. Poor excuse of a specialist. Would NOT recommend to anyo... read more
My PCP sent over a referral to OrthoArizona on Oct. 5th. I was told to call them and set up my appointment. When I called the agent said he needed a referral prior to scheduling. I told him that was already done and he said, Oh, there it is. He then scheduled me for Oct. 9th. When I arrived I told the girl at the counter who I was and that I had a 10 am appointment. She then told me she didnt have me in her system for any appointment and that they needed a referral sent to their data base so they can draw from. I explained t... read more
OrthoArizona has a 4.9 star rating with 3,337 reviews.
OrthoArizona is closed now. It will open on Monday at 9:00 a.m.
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