Ortho Mattress Inc

Leonard Pernudi 

on Citysearch

15 years ago

Avoid Ortho – I purchased a mattress from Tony at the store in the Empire Center in Burbank. He acted as if he was giving us a great deal on it, though we had been shopping around and it was the same price as other stores. When we were about to pay, he said that if his boss did not approve of the deal my credit card will be charged later with the difference. Of course I am not as stupid as he thought I was and told him to call his boss before closing the deal. I should have known right there that this people are a bunch of c... read more

orindamoraga44 

on Citysearch

15 years ago

Dishonest – I purchased a bed frame from them after asking several questions about the length etc. I was told by Tony that I could return them if they didn't fit. They didn't fit and infact were 6" too long. They would not refund my money and said the 86" rails were standard, I looked on line and 81" is standard. 81" would have been perfect. I don't understand why the cost for their error should be passed on to the customer. I would recommend going elsewhere at all cost!! 

skyeye519 

on Citysearch

18 years ago

avoid at all cost – OMG, I bought a bed from Mattress Gallery on the phone. I live in West Hollywood, and visit the store and decided to buy the bed when I got home. I called in WeHo Store, and they didn't have the bed/size I want, I called another one at another location, they told me all their inventory comes from 1 warehouse, so if I wanted it over in 2 days, I have to pick another size, so I did. Turned out the guarantee they offer is SO hard to do when you need it. First you have to pay extra$99, I said I won't unwrap t... read more