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Orlando Utilities Commission

1.4

About this business

The Orlando Utilities Commission is a city-owned public utility that provides water and electric services to the city of Orlando and adjoining portions of Orange County in Florida. Founded in 1923, the commission is one of the largest locally owned electric utilities in the state. It is governed by a five-member commission that includes the mayor of Orlando. The Orlando Utilities Commission owns the Curtis H. Stanton Energy Center and portions of other power plants in Florida, as well as eight water treatment plants. It serv... read more

Location details

100 W Anderson St, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.4885 reviews
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Kelly Schiefer Bond K.'s profile image
Kelly Schiefer Bond K. 
on Birdeye

3 years ago

Cant access my on line account. Called in get information on my late payment spoke with someone and got what I needed. Then asked about the on line account. Was told that would be customer service. Transferred me. After holding for 1 hour and 25 mins I was disconnected. Called back in and was told that would be the customer service department so I'm currently sitting on hold again. The reason for the late payment is due to the mail. Which they are aware of and it's noted on their website. But they still charged me th... read more

Ms.Tori J.'s profile image
Ms.Tori J. 
on Birdeye

4 years ago

This is the worst utility company ever! I was charged because of a payment they so call couldn't find from 3 months ago. After being charged a $30 fee I asked for a supervisor and Natasha called. She told me to send her A screen shot of my bank account that the payment went through. I sent that, haven't heard back for a few days. So I emailed her back and asked what was the status of it, she then tells me I need a document from my bank. Well what was the point of you asking for a screen shot. The managers and the employees a... read more

Patresa P.'s profile image
Patresa P. 
on Birdeye

8 years ago

Ouc rapes people 

Joh J.'s profile image
Joh J. 
on Birdeye

8 years ago

I went thru 13 hours without power, c'mon on top they charge $45 to reconnect and when i called to get an answer they are so rude My wife just got the worst experience ever!! With a lady call Juliana in "customer service"pls she doesn't deserve a job 

Nikk N.'s profile image
Nikk N. 
on Birdeye

8 years ago

The worst utility company ever. I have not seen worst customer service and such a bad business model, and hope never see it again. Wish there was another utility company in Orlando than this crap. 

Ashley's profile image
Ashley 
on Birdeye

9 years ago

This company is a joke. Every time I call there is a new story of why service hasn't been cut back on. I have paid so why is my service still off? 

Frequently asked questions about Orlando Utilities Commission

How is Orlando Utilities Commission rated?

Orlando Utilities Commission has a 1.4 star rating with 885 reviews. 

When is Orlando Utilities Commission open?

Orlando Utilities Commission is open now. It will close at 5:30 p.m.  

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