Orlando Behavioral Healthcare

Jenny Knudsen 

on Google

2 years ago

Billing Fraud! Due to insurance, we paid for the visit up front (had not met our deductible yet). We paid $204.72. Then, 16 months later we received a bill saying the total cost was $109.25, we had paid $79.33 & owed $29.92. I called their billing phone number for two months - they never called back. I called the office & she confirmed the bill. I explained that we had actually $204.72. If the bill was only $109.25, they owed us $95.47. I had bank proof of our payment. The office had to "talk to management." They called back... read more

Sarah Terra 

on Google

6 years ago

The Kissimmee office staff are amazing. They are so helpful and wonderful to speak to. The therapists are amazing as well. 

Isa Ro 

on Google

6 years ago

7/1/19 Lake Underhill location. They simply don’t answer. After 3 hours of trying and various 23- 27 minutes attempts on automatic hold they seem to pick up to hang up. For people dealing with depression and anxiety this is the worst experience to have. They should be reminded that their clients are human beings reaching out for help, a better system should be stablished. 

amy torres 

on Google

7 years ago

They are the worst. Traveled 2 1/2 hours by bus,and was 7 minutes late for my 3:45 and they would not see us. The doctor was still in with his 3:30 and was running late as well. She then told us his 4:15 was there and he couldn't see me. They have the worst policies ever. The girl in the front was extremely rude that the other mother's faces where in shock. Then I called one of there other office and spoke to a office manager (Denise)she called to see what was going on and then told me it was up to the provider. It is a beha... read more